AUTODOC

account manager for Spanish-speaking marketplace sellers

In short

This role manages and onboards Spanish-speaking sellers for AUTODOC's automotive e-commerce marketplace across Europe, working from an office in Lisbon. It's offered by a digital-first e-commerce platform serving 27 European countries in the automotive aftermarket. The position requires 2+ years of sales/account management experience, native-level Spanish (C2) and English (C1+), plus hands-on e-commerce and marketplace experience. Key demands include building seller relationships, optimizing a seller portfolio, and using HubSpot for pipeline management.

About AUTODOC
AUTODOC is a digital-first e-commerce platform for the automotive aftermarket, serving 27 European countries. It develops technology-driven mobility solutions for drivers.
Responsibilities
•Identify, approach, and onboard Spanish-speaking sellers, building long-term, trust-based partnerships
•Support sellers in expanding their business across Europe
•Manage and optimize a seller portfolio, focusing on high-potential product categories with existing assortment gaps
•Monitor seller performance, provide guidance, and resolve operational issues with internal teams
•Maintain an up-to-date pipeline in HubSpot and document communications
•Collaborate with Category Development Management on category strategy and assortment growth
•Contribute to marketplace growth through high-quality listings and competitive pricing in assigned categories
Requirements
•Spanish C2 (mandatory)
•English at least C1 level
•Proven experience in Sales and/or Account Management, ideally in fast-paced commercial environments
•Hands-on e-commerce experience and a solid understanding of online marketplace dynamics
•2+ years in a similar role, demonstrating consistent performance and growth
•Strong communication, interpersonal, negotiation, and relationship-building skills
•Customer-centric mindset and outstanding support skills
•Expertise in specific product categories and ability to build deep knowledge in new areas
•Analytical mindset and ability to use data to assess and improve seller performance
Nice to have
•Experience in Seller Onboarding or Seller Support, familiarity with Seller Portal tools, marketplace dashboards, or related platforms
Conditions
•Competitive salaries based on professional experience
•Annual vacation of 25 working days and 1 additional day off on the employee's birthday
•Meal Allowance (Meal Card)
•Health Care Insurance Plan (Fidelidade)
•Free psychological counseling for the employee and family members through a 24/7 hotline and online sessions
•AUTODOC Corporate Discount of up to 500 Euros annually on parts for personal use
•Retail discounts of up to 75% on travel, technology, fashion, and more
•Advancement opportunities, further training with over 650 soft and hard skills courses on the e-learning platform, and coaching
•Free English and German language classes

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