Description
We are looking for a new team member to join us as an SME Business Advisor.
Responsibilities
•Plan, target and undertake activities to identify and attract potential customers.
•Carry out targeted sales of the Bank's products to existing and potential SME customers.
•Increase the level of product penetration among existing customers through cross-selling and upselling.
•Accept applications for loans, credit lines and other Bank products, and ensure the smooth operation of the product delivery process.
•Manage customer data and keep it up to date, collect information about potential Bank customers and enter it into the Bank's database.
•Manage the assigned customer portfolio, including planning, monitoring and analysis, ensuring improvements in portfolio performance.
•Ensure achievement of the individual sales plan (individual work targets) and contribute to achievement of the branch sales plan (team work targets).
•Promote the use of the Bank's digital and remote services (mobile and internet services, ATMs, cash-in terminals, etc.).
•Monitor the SME market and industry developments, analyze the competitive environment and make recommendations to improve the sales process.
Requirements
•Higher education in economics, business administration, finance or other related fields.
•Work experience in this field (at least 2 years).
•Knowledge of B2B sales techniques (SPIN, AIDA, cross-selling, objection handling, etc.).
•Good command of Armenian, English and Russian.
•Customer-oriented approach and ability to identify customer needs.
•Proficiency in effective sales skills and techniques.
•Presentation skills.
•Willingness to work and collaborate in a team.
•Flexibility and ability to adapt quickly.
•Persuasive presentation skills.
•Sales and cooperation ability.
•Communication.
Conditions
No conditions specified in the posting.
