Summary
The Functional Analyst collaborates with Product Owner/Platform Owner and team to deliver user stories focused on configuring package software or performing other highly technical tasks in a timely manner and as per set quality standards.
This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs.
Responsibilities
•Collaborates effectively with the agile team to configure package software when applicable; supports the team in executing highly technical tasks according to the specific needs of stories during each iteration
•Ensures design and development standards are being followed to minimize rework; promotes only quality-tested code and does it regularly
•Participates in the daily stand-ups, sprint reviews, and retrospectives to update progress, highlight and resolve impediments
•Completes required documentation to communicate required information to deployment, maintenance, service, and business teams
•Provides production support and helps drive down technical debt
•Develops customer relationships by listening and understanding the customer, anticipating, and providing solutions to customer needs, and prioritizing customer satisfaction
•Develop documentation and provide training to users as appropriate
•Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability
•Provide functional analysis for the domain/software related to Mergers & Acquisitions
•Provide functional analysis for domain/software RFP process
•Provide SME around product(s) function and works with Product Owner and Business Partners to refine requirements/functionality
Education
•Bachelor's degree in CS or equivalent
Mandatory Experience
•2-4 years of experience in configuration, coding and application development
•Basic understanding of Scrum, Lean, XP, Kanban and other agile development techniques
•Basic knowledge of continuous integration / continuous delivery practices
Preferred Experience
•Experience working in large organizations
•2-4 years of experience administering enterprise Salesforce CRM system
•Understanding of standard Sales/CRM concepts and business processes (prospecting, opportunity/lead management, sales reporting, forecasting, etc.)
•Salesforce.com Sales Cloud experience is strongly preferred
•Programming knowledge not essential for Salesforce role
•Salesforce Admin Required, Advanced Admin Certification Preferred
Competencies
•Demonstrated "agile-development" mindset with strong customer-focus & results-orientation
•Effective interpersonal, teamwork and collaboration skills
•Strong analytical and business problem solving skills
•Strong communication and documentation skills
Overview
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
Affirmative Action Statement
Applicants must be currently authorized to work in the United States.
