Wave Mobile Money

Premium Agent Manager Construction

In short

This role manages the construction, setup, and maintenance of Premium Agency outlets for a mobile money company, covering landlord negotiations, vendor coordination, security provider appointment, and insurance arrangements. It requires fluency in French and English, an understanding of agency construction and build-out, and an established network of service providers. The work is onsite and involves full ownership of the outlet build-out process from site selection to handover.

About the Role
You will select Premium Agency outlets, secure approvals and landlord permissions, coordinate vendors and construction plans, inspect and hand over completed facilities, appoint security providers, arrange insurance coverage, and maintain outlet standards.
Requirements
•Fluency in French and English
•Fluency in Lingala is a strong advantage
•Kikongo proficiency is a plus
•Understanding of agency construction and build-out
•An established network of service providers
Responsibilities
•Assess and select Premium Agency outlets
•Gather premises requirements and secure internal approval
•Negotiate landlord authorization for onsite operations
•Set up Premium Outlets to required standards
•Identify and engage construction vendors
•Share statements of work and build plans with vendors
•Negotiate vendor pricing and delivery timelines
•Inspect completed premises and hand them over to the Liquidity team
•Appoint security companies for Premium Agencies
•Add Premium Agencies to the insurance policy
•Maintain outlets to minimum standards
•Monitor installed material quality and arrange fixes
Benefits
•Health insurance for employees and dependents
•26 weeks of parental leave for mothers
•4 weeks of parental leave for fathers
•Subsidized child care
•Subsidized gym memberships and fitness classes
•Airtime reimbursement

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