About the Role
At U.S. Bank, we're on a journey to do our best—helping customers and businesses make better financial decisions, and enabling communities to grow and succeed. As a wholly owned subsidiary of U.S. Bank, Elavon helps over 1.5 million customers worldwide achieve their financial goals, building tailored payment solutions powered by the latest technology.
Job Purpose: Partner Relationship Manager will source new customers.
Reports to: Head of Sales Nordics, Head of Revenue Management
Fitness & Probity: This role is a 'controlled function' as defined by the Central Bank Reform Act 2010 Regulations 2011.
1. Accountabilities — what you are expected to do
•Develop profitable new business account relationships, identify business opportunities based on knowledge of clients, markets, products and services.
•Work with existing and build new relationships with technical, referral, gateway partners in the region to acquire new mid-market merchants.
•Develop and sustain solid relationships with clients (existing & new) that bring in the most income for the company.
•Address and manage clients' blocking points.
•Act as the main point of contact between key clients and internal teams.
•As a sales professional from the payment industry, independently acquire mid-market merchants.
•Analyze the needs of customers and create an end-to-end strategy from contract negotiation to final activation.
2. Competencies — how you are expected to behave
•Drive for Results: Pursues goals with energy and perseverance; rarely gives up before succeeding; works to overcome barriers and challenges in order to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group.
•Collaboration: Develops good working relationships with others; recognizes and values differences; encourages an inclusive collaborative environment and open dialogue; puts team's goals ahead of personal agendas; shares information openly and transparently; openly supports team members and their efforts.
•Agility & Innovation: Demonstrate flexibility in dealing with fast-changing priorities, and different or challenging situations. Help others to continuously improve and achieve results. Explore multiple approaches.
•Talent Development & Engagement: Provides others with a clear direction; sets appropriate standards of behavior; delegates work appropriately and fairly; motivates and empowers others; provides staff with development opportunities and coaching; recruits staff of a high caliber.
•Risk Management: Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.
•Ethics and Trust: Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts accordingly; is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes.
3. Technical Competencies — what you are expected to know
•Experience and knowledge of market/payments industry
•Knowledge of product marketing and organizational operations — Advantageous
•Marketing and business development/sales skills — Essential
•Knowledge of technology and payment gateway providers — Advantageous
•Well-developed understanding of sales methodologies — Training will be provided
•Knowledge of CRM/IT systems e.g. Salesforce, MS 365, Seismic, Co-Pilot — Advantageous
•Good communication skills across a variety of mediums such as telephone, Teams, in person meetings — Essential
•Microsoft Office 365
4. Qualifications required to perform the role
•Minimum 5 years sales experience in the card payments industry
•Mandatory requirement: fluency in written and spoken business Norwegian & English
•Know-how and network in the B2B payment sector
•Completed university studies or evidence of similar qualifications
•Very good rhetorical and analytical skills, as well as confident appearance, strong contacts, negotiation skills and will to succeed
While this position is posted as remote, employees based near the office will be expected to work onsite 3+ days per week to support collaboration and team connection.
5. Control Function Disclosure
This role has been identified as a Controlled Function ("CF 4") under the CBI Regulations. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the requirements of the CBI's Fitness and Probity Regime and the Conduct Standards (as applicable to the role). Applicants (and upon joining the Company, employees) agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that the applicant complies with the aforementioned requirements, and will provide the Company with all information and/or documentation relating to qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.
Total Rewards
U.S. Bank offers a market-competitive compensation package including:
•Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
•Performance-based incentives for eligible employees, awarded through transparent, objective criteria that recognize both individual and company performance.
•Inclusive equitable benefits focused around 3 main pillars: financial wellbeing, health & wellness.
•Continuous development opportunities including training, education support, and career progression pathways.
•Employee recognition programs that celebrate achievements and milestones.
Further details of the compensation package will be provided upon application.
