Job Description
Monitors account activity to identify fraudulent financial transactions and violations. Secures accounts to prevent losses. Works with internal departments to validate that charges are authorized. Works with merchants to resolve customer service issues or fraudulent activity. Maintains merchant processing statistics and records.
5 week training 8am-4pm Monday-Friday Eastern Time
Schedule: 8am-4pm Monday-Friday Eastern Time
Basic Qualifications
•High school diploma or equivalent
•Typically three to five years of related work experience
Preferred Skills/Experience
•Ability to interpret technical and administrative instructions to answer recurring questions and use as a guide in solving similar problems or situation
•Experience with loss mitigation
•Effective verbal and written communication skills
•Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
•Technical or trade school certificate in business or computer science preferred
Benefits
•Healthcare (medical, dental, vision)
•Basic term and optional term life insurance
•Short-term and long-term disability
•Pregnancy disability and parental leave
•401(k) and employer-funded retirement plan
•Paid vacation (from two to five weeks depending on salary grade and tenure)
•Up to 11 paid holiday opportunities
•Adoption assistance
•Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Pay Range: $20.00 - $24.38
