About the Role
Make an impact at NTT Global Data Centers. Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, this role offers opportunities to work on cutting-edge technology and transformative projects, in a collaborative, innovative, and inclusive workplace.
Responsibilities
•Independent and responsible completion of inspection, maintenance, commissioning and servicing work on high-availability technical building installations, including High/Low voltage systems, emergency power systems, UPS systems, refrigeration, air conditioning and climate control systems (managed according to the employee's specific qualifications)
•Continuous availability through electronic communication methods to manage operations on a 7x24 basis
•Installation and supervision of electrical and mechanical installations as well as execution and supervision of maintenance activities
•Handling all incoming customer requests
•Assisting in handling all the day-to-day operational and technical tasks in order to adhere to agreed SLAs with clients and to maximize client satisfaction
•Resolving customer queries, or escalating customer service requests to effectively resolve the query
•Supervision of contractors who prepare and execute facility projects that include replacement, upgrade and improvement of data center infrastructure systems
•Preparation and support of customer implementation projects
•Maintaining detailed written records of all work activities
•Creating and developing Operational Procedures (SOP/MOP/EOP)
•Maintaining the asset management system
•Knowledge of fire procedures and being part of the first aid and emergency response team
Requirements
•MBO degree in a technical related study and strong technical skills (preferably an electrical and/or mechanical background)
•Previous data center / critical facilities experience (preferred)
•Comprehensive knowledge of critical infrastructure, i.e. diesel generators, UPS and cooling systems
•Extensive computer knowledge
•Knowledge of network systems (remote hands and other services)
•Good (technical) English, both in speech and writing, and fluent in Dutch
•Independent, reliable and efficient approach to work
•Good team player, highly motivated
•Flexibility towards working hours, willing to work in a 24/7 shift pattern
•Driving license valid for use in NL
About the Company
As the third largest data center provider, NTT Global Data Centers operates over 150 data centers in more than 20 countries and regions, offering local-to-global data center expertise aligned with a connected platform of AI-ready data centers.
