About the Role
Proton provides free and open-source privacy and security technology, including Proton Mail, Proton VPN, Proton Calendar, Proton Drive, and Proton Pass. Its private cloud infrastructure supports these services across multiple data centers and regions.
Responsibilities
•Install server racks and cabling in data center rooms
•Troubleshoot and perform basic hardware repairs on servers and network equipment, including PSUs, network cards, CMOS batteries, memory, and optics
•Diagnose and repair defective network fiber links and interfaces
•Coordinate logistics for new hardware and parts procurement
•Supervise data center remote-hands contractors and plan and execute work orders for local and remote sites
•Manage material stock and purchases with procurement teams to ensure parts are available for data center operations
•Monitor the data center environment
•Help run hardware selection validation tests, performance tuning, and benchmarking alongside hardware sourcing
Requirements
•Experience racking and cabling servers to high standards
•Experience troubleshooting hardware
•Good understanding of data center infrastructure, including racks, cabling, power, and cooling
•Knowledge of computer hardware architecture
•Basic user experience with configuration management tools and version control systems
•Ability to track and communicate the status of different projects
•Ability to keep up in an extremely fast-paced environment
•Good communication skills and ability to work in a multicultural environment
•Availability to travel to different locations for short-term projects
•Work proficiency in English
Nice to Have
•Linux user or administrator experience and scripting skills
•Advanced hardware repair experience
•Project management experience
•DCIM user or administrator experience
•Hardware provisioning, burn-in and validation experience
•An electrical engineering background
Conditions
•Work from home up to 30% of the time, with three core days in the office
•Offices are available in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei
•Company-provided devices and software
•Lunch and snacks provided at offices
•Transport costs subsidized through public transport, bike allowances, or parking spaces, depending on office location
•Stock options
•Flexible working hours, coordinated with team meetings
•Learning opportunities, including training programs, conferences, events, and continual learning
•Comprehensive health insurance, retirement savings options, vacation and leave policies, and wellness programs
