About
Hi, we're Back Market. We're here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new. Yep, you read that right. Turns out refurbished tech is way better for the planet than new.
Responsibilities
•Conduct in-depth analyses to help Operations Specialists improve process efficiency and customer satisfaction across Customer Care, Seller Care, Quality and Shipping
•Be an active contributor to the strategy, by thinking beyond immediate analysis to understand the long-term implications of actions
•Collaborate closely with business stakeholders: supporting their needs, sharing your analysis & recommendations in an impactful way to get their buy-in
•Maintain, update and improve the monitoring tools (SQL, Omni)
•Mentor business stakeholders on their data needs
Requirements
•Bachelor's or Master's degree in Business, Management or Engineering with specialization in data & analytics or equivalent
•Strong skills in data analytics, visualization and modeling, including experience with SQL; ideally with Omni, Google Analytics/Datastudio and Amplitude
•Interested in helping the business grow thanks to the data analyzed (project management/coordination skills)
•Good communication skills and able to make your work accessible to a non-technical audience
•Know how to work in autonomy
•Like to do concrete things and not afraid to get your hands dirty
•Amazing team player with whom it's always a pleasure to work
•Fluent in English
•Looking for a 5-6 month full-time internship from January 2027 based in Barcelona
•Current French university can provide an internship agreement
Nice to have
•Knowledge of server-side tagging, experience with an advertising platform (Google Ads, Meta), or a personal project involving tracking or data
Conditions
•Duration: 6 months
•Full-time internship (35h/week)
•A mission driven work environment where your day to day makes an impact on the planet
•Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days
•Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training
