Finsolutia

business analyst in mortgage and credit solutions

In short

This role is with Finsolutia, a company operating a SaaS platform for mortgage brokers and credit intermediaries, for a Business Analyst covering product requirements, user stories, workflows, and functional specifications. The work involves analyzing business processes and customer feedback, and collaborating with Product, Engineering, Design, and Revenue teams in an Agile setting. It requires at least 2 years of experience as a Business Analyst, Product Analyst, or similar, comfort with APIs and SaaS concepts, and familiarity with Scrum/Kanban.

Description
Finsolutia operates a SaaS platform for mortgage brokers and credit intermediaries.
Responsibilities
•Translate business, customer, and regulatory needs into structured product requirements and user stories
•Define workflows, use cases, acceptance criteria, and functional specifications
•Analyze business processes, user behavior, and product performance to identify improvements
•Identify risks, dependencies, gaps, and potential solution trade-offs
•Collect, analyze, and structure customer feedback
•Contribute to continuous product enhancement and optimization
•Maintain product documentation, functional specifications, and release notes
•Support internal teams with product demos, feature walkthroughs, and release communications
•Collaborate with Product, Engineering, Design, and Revenue teams during backlog refinement and sprint cycles
•Clarify requirements, support issue resolution, and ensure shared understanding throughout the delivery lifecycle
Requirements
•At least 2 years of experience as a Business Analyst, Product Analyst, Product Specialist, or in a similar role
•Experience producing product requirements, user stories, workflows, functional documentation, release notes, and functional specifications
•Comfortable working with technical teams and understanding APIs and SaaS concepts
•Understanding of Agile methodologies, including Scrum and/or Kanban
•Ability to translate business and customer needs into actionable product solutions
•Strong communication, organizational, and prioritization skills
•Ability to work autonomously and collaborate effectively with cross-functional teams
Nice to have
•Experience in banking, financial services, credit intermediation, brokerage, or consulting
•Exposure to mortgage lending or regulated industries
•Fluency in Spanish
•Fluency in English
•Experience with Confluence, Intercom, Devops, or similar platforms
•Experience conducting user interviews, surveys, or usability testing
Conditions
•Location: Lisbon
•Flexible work arrangements with accountability for results
•Extra day off for your birthday
•Ongoing training and learning based on individual needs
•Health insurance, life insurance, curative medicine, and an annual vaccination programme
•Daily breakfast in the office and organic fruit
•Free yoga classes, caffeine, and theine
•Parties, corporate events, and access to discounts and protocols

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