About the Role
At Finsolutia, we are expanding our SaaS platform for mortgage brokers and credit intermediaries, and we're looking for a Product Specialist / Business Analyst with at least 2 years of experience to help scale and evolve our product. This is an exciting opportunity to join a growing product-driven environment where you'll play a key role in shaping solutions used daily by financial professionals.
Responsibilities
•Translate business, customer, and regulatory needs into clear, structured product requirements and user stories.
•Define workflows, use cases, acceptance criteria, and functional specifications.
•Analyse business processes, user behaviours, and product performance to identify improvement opportunities.
•Identify risks, dependencies, edge cases and potential impacts across existing features, integrations, permissions and data.
•Collect, analyse, and structure customer feedback.
•Translate relevant needs and recurring pain points into functional requirements.
•Contribute to continuous product enhancement and optimisation.
•Maintain accurate product documentation, functional specifications, and release notes.
•Keep relevant product decisions and behaviors documented and up to date.
•Support internal teams through product demos, feature walkthroughs, and release communications.
•Collaborate with Product, Engineering, Design, and Revenue teams during backlog refinement and sprint cycles.
•Clarify requirements, support issue resolution, and ensure shared understanding across the delivery lifecycle.
•Help ensure consistency between requirements, design, implementation and expected product behavior.
Requirements
•Portuguese at native level.
•Minimum 2 years of experience as a Business Analyst, Product Analyst, Product Specialist, or similar role within a digital product environment.
•Experience with product requirements (user stories, workflows, functional documentation, release notes) and functional specifications.
•Strong analytical skills and the ability to translate complex business and customer needs into clear, actionable requirements.
•Ability to identify dependencies, edge cases and impacts across existing features, integrations, permissions and data.
•Comfort working with technical teams and understanding APIs and SaaS concepts; understanding of Agile methodologies (Scrum and/or Kanban).
•Strong ability to translate business and customer needs into actionable product solutions.
•Excellent communication, organisational, and prioritisation skills.
•Attention to detail and the ability to challenge requirements, identify gaps and reduce ambiguity.
•Ability to work autonomously while collaborating effectively with cross-functional teams.
Nice to Have
•Experience in banking, financial services, credit intermediation, brokerage, or consulting, ideally with exposure to mortgage lending or regulated industries.
•Fluency in Spanish and English.
•Experience using tools such as Confluence, Intercom, DevOps or similar platforms.
•Experience working with products involving complex workflows, integrations, permissions or business rules.
•Comfort using modern AI tools to support analysis, documentation, research and day-to-day productivity.
•Experience conducting user interviews, surveys, or usability testing.
Conditions
•High growth, multicultural and friendly environment.
•Work-life balance: work is flexible, but everyone is held accountable for the results and the work they do.
•Extra days: your birthday is meant to be spent with family and friends.
•Continuous training and learning based on your needs.
•Health insurance, life insurance, curative medicine and an annual vaccination programme.
•Daily breakfast in the office and organic fruit.
•Free yoga classes.
•Free caffeine and theine.
•Parties and corporate events.
•Access to various discounts and protocols.
