About the Role
Elavon, a leader in the payments industry providing end-to-end payment processing solutions and services to more than one million merchants around the world, is looking for the next digital sales superstar to join its rapidly growing sales team. As an Elavon Digital Sales Representative, you will become a payments advocate for small businesses across Canada, helping business owners choose the best option from Elavon's suite of payments solutions. You will represent Elavon as you respond to inbound digital web and phone inquiries generated by internal marketing, national referral partners, and partner relationship teams. The role offers coaching, support and growth and development opportunities. Self-motivated and goal-oriented people are most successful in this role.
The candidate must reside in Canada to be eligible for this role - open as remote throughout Canada. The Digital Sales Representative will be required to work an eight‑hour shift that falls between 9:00 AM and 8:00 PM Eastern Time.
Job Functions
•Drive sales and revenue growth through digital sales channels
•Respond quickly to inbound sales calls and web leads from marketing sourced channels such as SEO and SEM
•Utilize Salesforce CRM and other tools to manage your sales opportunity pipeline and interactions with prospects
•Use effective discovery methods to understand our prospects' business. Consult and recommend the right solution that would fit their business needs
•Develop and maintain a deep understanding of Elavon products and services and marketing activities, and knowledge of competitors' offerings
•Diligent follow up with prospects in your lead pipeline to identify opportunities to help them solve their payments and business challenges
•Regular reporting, coaching and pipeline reviews with managers
•Collaborate with other teams, including marketing, billing, customer care, operations and others to ensure a positive experience for Elavon customers
What You'll Bring
•Experience in the payments industry or selling SaaS products considered an asset
•Proven track record in exceeding quota within a sales role, preferably in payments, software (SaaS), or technology
•High energy, confident and comfortable engaging with customers through digital tools and over the phone
•Coachability – you seek feedback that will improve your performance
•Ability to react quickly to change, adapt to new processes, and learn about new product offerings
•Ability to sell to prospects using a consultative sales approach
•Excellent communication and interpersonal skills (verbal and written)
•Experience managing a sales pipeline
•Strong desire to contribute to the growth of an innovative company
•Experience using Salesforce.com or another CRM, and Microsoft suite of office products
•Proven track-record of successful negotiating and closing sales in a fast-paced environment
•In addition to the base salary, this role also qualifies for a monthly sales incentive plan
Required: Bilingual ability to read, write, and speak in business-level proficiency of French language and English
Basic Qualifications
•Minimum 1 year inside sales experience with a proven track-record of successful negotiating and closing sales in a fast-paced environment
•Post-secondary degree or diploma in Business or a related field, or equivalent work experience
Benefits
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security, and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
