About the Team
The Product Team creates high-quality end-to-end experiences for travellers, partners, and Expedia Group. Our focus on customer-centric innovation enables us to develop products that build loyalty and repeat business. We partner closely with teams across Expedia Group to drive growth and achieve results for our customers and the company.
InsurTech Product team creates peace of mind so travellers can book and travel with confidence. In this role, you will be part of the team driving personalised protection experiences for Vrbo travellers, offering the right protection options at the right time in the journey. In this role, you will collaborate with cross-disciplinary teams to ensure our protection journeys are at the forefront of the travel industry. Your efforts will focus on integrating advanced AI/ML technologies, conducting rigorous market analysis, and leading product direction with data-driven insights to maintain Expedia's competitive edge in the travel market.
In this role, you will:
•Organise the strategic vision into key themes that solve for both short-term and long–term traveller needs.
•Own end-to-end the strategy, roadmap, and delivery of products and experiences that bring Vrbo travellers peace of mind to book and travel with confidence.
•Build a best-in-class protection experience for Vrbo travellers: simplify choice, improve discoverability, and reduce cognitive load through clear value proposition and AI-driven personalised recommendations.
•Translate strategy into clear product requirements, enabling dependency management and planning across complex, multi-team product development.
•Collaborate with suppliers and internal cross-functional peers (e.g. engineering, design, data science, commercial, etc.) to deliver customer-centric products and experiences.
•Influence at all levels—align stakeholders, drive decisions in ambiguity, and communicate clearly with distinct audiences from execs to engineers.
Experience and qualifications:
•You have 5+ years of product management experience shipping and scaling customer-facing products; marketplace, fintech/insurtech, or e-commerce experience strongly preferred.
•You have a master's or bachelor's degree in business, economics, engineering, data science or a related field; or equivalent related professional experience.
•You are a strategic product thinker and have a proven track record owning strategy, roadmap and key metrics for your product area.
•You demonstrate data fluency: you define metrics, design experiments, interpret results, and use insights to make trade-offs; comfort with analytics tools/SQL is a plus.
•You have technical acumen to partner with engineering on APIs, integrations, architecture trade-offs, and platform constraints; experience integrating third-party suppliers is a plus.
•You are familiar with ML/AI-powered products and responsible AI practices; able to collaborate with data teams on feasibility, model health, and ethics.
•You have bias to action, being familiar with methods and approaches needed to get things done in a collaborative, lean and fast-moving environment.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
