JPMorganChase

Martech product manager

In short

A senior Martech Product Manager role at a company delivering marketing technology initiatives across multiple markets, working onsite in London. The job involves partnering with engineering, data and marketing teams to drive Agile delivery of martech features, from user stories to UAT, while managing stakeholder communication and documentation. It requires a Bachelor's degree, martech-focused experience, strong Agile project coordination, and analytical skills; fintech or regulated-industry experience is a plus.

Description
We are seeking a highly motivated and collaborative Martech Product Manager to support the delivery of martech initiatives across multiple markets. In this role, you will partner with cross-functional teams and help drive the successful execution of martech projects, ensuring alignment with business objectives and efficient use of resources.
Responsibilities
•Support the Martech squad in delivering enhancements for marketing technology, ensuring alignment with overall business objectives and user needs.
•Assist in building platform capabilities and monitoring KPIs to measure the success of initiatives.
•Collaborate with engineering, data and marketing partners to specify feature details, create user stories, manage scrum ceremonies, drive Agile delivery and UAT.
•Provide data-backed recommendations across multiple concurrent projects; assist in designing and implementing product testing strategies around these recommendations.
•Help prioritise and manage trade-offs to ensure successful delivery of features to production that meet customer needs.
•Create and maintain product documentation, including user guides and release notes.
•Build strong partnerships with controls and governance teams to deploy effective solutions in a regulated industry.
•Drive user adoption and satisfaction through effective communication and training programs.
•Maintain awareness of industry trends and relevant technologies impacting the squad.
Requirements
•Bachelor's degree, ideally in a Business-related area.
•Experience in a related role, with focused experience in martech.
•Strong organisation and project coordination, with familiarity using Agile methodologies and expertise supporting complex projects.
•Ability to work collaboratively within cross-functional teams with excellent verbal and written communication skills for stakeholder engagement.
•Strong analytical skills to help identify and resolve issues effectively.
•Comfortable with and adaptable to change in a fast paced, innovative environment.
Nice to have
•Experience supporting relationships with external partners and diligence in assisting with budgets and financials.
•Experience within fintech or a regulated industry desirable.
Conditions
No conditions specified in the posting.

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