Expedia Group

Product manager in InsurTech

In short

Senior Product Manager role on Expedia Group's InsurTech team, owning strategy and delivery of personalised travel protection experiences for Vrbo travellers. Based onsite in London, it requires 5+ years of product management experience with customer-facing products, strong data fluency, technical acumen to work with engineering, and familiarity with ML/AI-powered products. Marketplace, fintech/insurtech, or e-commerce background is strongly preferred.

About the Role
InsurTech Product team creates peace of mind so travellers can book and travel with confidence. In this role, you will be part of the team driving personalised protection experiences for Vrbo travellers, offering the right protection options at the right time in the journey.
Responsibilities
•Organise the strategic vision into key themes that solve for both short-term and long-term traveller needs.
•Own end-to-end the strategy, roadmap, and delivery of products and experiences that bring Vrbo travellers peace of mind to book and travel with confidence.
•Build a best-in-class protection experience for Vrbo travellers: simplify choice, improve discoverability, and reduce cognitive load through clear value proposition and AI-driven personalised recommendations.
•Translate strategy into clear product requirements, enabling dependency management and planning across complex, multi-team product development.
•Collaborate with suppliers and internal cross-functional peers (e.g. engineering, design, data science, commercial, etc.) to deliver customer-centric products and experiences.
•Influence at all levels — align stakeholders, drive decisions in ambiguity, and communicate clearly with distinct audiences from execs to engineers.
Requirements
•5+ years of product management experience shipping and scaling customer-facing products; marketplace, fintech/insurtech, or e-commerce experience strongly preferred.
•Master's or bachelor's degree in business, economics, engineering, data science or a related field; or equivalent related professional experience.
•Strategic product thinker with a proven track record owning strategy, roadmap and key metrics for your product area.
•Data fluency: define metrics, design experiments, interpret results, and use insights to make trade-offs.
•Technical acumen to partner with engineering on APIs, integrations, architecture trade-offs, and platform constraints.
•Familiarity with ML/AI-powered products and responsible AI practices; able to collaborate with data teams on feasibility, model health, and ethics.
•Bias to action, familiar with methods and approaches needed to get things done in a collaborative, lean and fast-moving environment.
Nice to Have
•Marketplace, fintech/insurtech, or e-commerce experience.
•Comfort with analytics tools/SQL.
•Experience integrating third-party suppliers.
Conditions
No conditions stated in the posting.

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