About the Role
Our client provides payment and banking services to businesses in fintech and e-commerce. It serves merchants across Europe. Take ownership of an established acquiring product as its first dedicated Product Manager. You will improve pricing, performance and product processes while shaping the roadmap for further development. The role combines commercial decisions with hands-on work alongside technical, legal and client-facing teams.
Responsibilities
•Review the acquiring product, identify gaps in ownership and processes, and establish a foundation for further development.
•Manage acquiring for high-risk merchants across Europe, including product setups, merchant agreement terms and client-specific configurations.
•Work with Legal on contractual matters.
•Define pricing, challenge back-office cost calculations and improve the pricing tool to protect profitability.
•Own Open Banking as an acquiring payment method, including agreements, setup and client requirements.
•Monitor merchant conversion and transaction performance. Investigate significant fluctuations and coordinate improvements with the technical team.
•Develop and prioritise the roadmap with the acquiring technical project manager. Turn business needs into clear development priorities.
•Oversee Visa and Mastercard acquiring compliance requirements and manage the specialist responsible for this area.
•Establish product management processes for client requests, technical issues, tickets, retrospectives and a knowledge base of recurring issues.
•Serve as the product expert for key account managers and sales. Resolve client questions and clarify specifications.
Requirements
•Proven experience managing acquiring products as a Product Owner, Product Manager or Product Lead.
•Experience in payments businesses serving high-risk merchants, with an understanding of their business models and payment needs.
•Strong understanding of acquiring economics, including cost calculations, pricing models and profitability analysis.
•Experience developing roadmaps, prioritising features and coordinating delivery with technical teams.
•Knowledge of regulated banking environments, acquiring operations and Visa and Mastercard compliance requirements.
•Familiarity with merchant agreements, acquiring product setups and Open Banking is an advantage.
•Experience in fintech.
•Strong ownership and self-drive; able to take initiative and move work forward independently.
•Decisiveness and accountability for outcomes.
•Persistence in securing decisions and answers from internal and external stakeholders.
•Structured, analytical thinking that brings clarity to complex processes.
•Ability to balance the pace and commercial needs of high-risk payments with banking governance and controls.
•Comfortable working both strategically and hands-on, without relying solely on delegation.
Conditions
•Competitive salary based on experience.
•Collaborative and transparent team culture.
•High-impact role in a growing fintech company.
•Recognition of personal milestones and achievements.
•Social benefits.
