What You Can Expect
Mission of the role
Support the commercial team by preparing and managing competitive and accurate quotes, ensuring business profitability, margin protection, and improved award rates. Act as a liaison between Commercial, Procurement and Operations to ensure viable logistics solutions tailored to customer needs.
Main responsibilities
Quote and offer management
•Prepare commercial quotes for international ocean freight services.
•Present and deliver offers within established time KPIs.
•Record and track each offer in the corporate quoting tool.
•Verify the accuracy of rates, transit times and service availability before issuing a commercial proposal.
Cost and margin analysis
•Study the detailed cost breakdown: origin charges, ocean freight, destination charges, customs and other associated items.
•Analyze margins and profitability of operations.
•Prepare analysis of award trends and lost quotes.
Rate management and negotiation
•Support the Procurement team in negotiating spot rates with carriers and suppliers.
•Enter and keep rates updated in corporate systems.
•Ensure correct application of current rates and commercial conditions.
Commercial support
•Collaborate closely with account managers to understand customers' logistics needs.
•Advise on transport options, transit times, costs and logistics solutions.
•Ensure proposals include clear information on costs, conditions and service scope.
Internal coordination
•Work together with Commercial and Procurement teams to choose the most optimal options for customers.
•Facilitate a smooth transition between departments from the commercial phase to the operational phase.
Analysis and continuous improvement
•Collect and analyze data related to quote requests, bookings and pricing strategies.
•Identify opportunities to optimize processes, rates and profitability.
•Ensure compliance with KPIs associated with the quoting area.
What You Bring
Requirements
Education and experience
•Previous experience in international logistics, freight forwarding, ocean transport or related areas.
•Knowledge of logistics costs, international transport rates and pricing structure.
Technical skills
•Medium-high level of Microsoft Office, especially Excel.
•Analytical capability.
•Attention to detail and management of multiple priorities.
Languages
•English level B1 or higher.
Personal skills
•Technological skills.
•Teamwork and cross-departmental collaboration.
•Organization and planning capacity.
•Analytical mindset and focus on profitability.
Main KPIs of the role
•Quote response time.
•Award ratio (win rate).
•Gross profit (GP) generated.
•Accuracy of quotes issued.
