About Leonardo
Leonardo is an international industrial group, one of the world's leading players in Aerospace, Defence and Security, delivering multi-domain technological capabilities in Helicopters, Aircraft, Aerostructures, Electronics, Cyber Security and Space. With over 60,000 employees worldwide, the company has a solid industrial presence in Italy, the United Kingdom, Poland, the United States, and operates in 150 countries also through subsidiaries, joint ventures and investments. A key player in major global strategic programs, it is a technological and industrial partner of Governments, Defence Administrations, Institutions and companies.
Job Title
Within the Customer Support Services & Training Area, we are looking for a Pricing Specialist for our Sesto Calende / Vergiate offices.
Contract type: Maternity leave replacement with possibility of subsequent integration.
Responsibilities
Service Catalogue Management and Maintenance:
•Oversee the regular update and maintenance of the company's service catalogue.
•Identify, analyze and resolve operational issues related to service usage.
Management of the Customer Value Proposition:
•Define and oversee the value proposition for the end customer.
•Manage and monitor pricing list policies (Pricing Policy).
•Coordinate and manage events related to the promotion and enhancement of services.
•Oversee and optimize strategies and operations on digital channels.
Customer Experience & Omnichannel:
•Ensure a smooth and effective customer experience by integrating all touchpoints (digital and traditional).
Requirements
Education
•Degree in Management Engineering, Economics or related scientific-economic disciplines (alternatively, a technical diploma with proven professional experience in the role).
Seniority
•Junior: 1-3 years of experience, or Expert: 3-5 years of experience, in similar roles (service catalogue management, pricing, product/service management, customer experience) within structured or industrial contexts.
Technical knowledge and skills
•Thorough familiarity with industrial dynamics and processes.
•Solid skills in managing and maintaining service catalogues and resolving operational issues.
•Knowledge of methodologies for defining and managing pricing policies and price lists.
•Skills in managing the Value Proposition and integrating digital channels.
•Experience in organizing and managing promotional or industry events.
Behavioral competencies
•Operational problem solving and analytical skills.
•Proactivity and initiative.
•Flexibility and adaptability in dynamic contexts.
•Customer orientation (Customer Mindset).
•Excellent communication, relational and teamwork skills.
Language skills
•Good knowledge of English (level B2 or higher), both written and spoken.
IT skills
•Familiarity with and frequent use of ERP systems (knowledge of SAP will be considered a preferential qualification).
•Excellent command of the Office Package (particularly advanced Excel for data and price list analysis).
•Knowledge of the main tools and platforms for managing digital channels.
Other
•Possible availability for short domestic trips for coordinating events or operational meetings.
What We Offer
Engagement, valorization of skills, and care for people's well-being and safety are the cornerstones of our corporate culture. We are committed every day to fostering an inclusive and stimulating work environment, actively promoting the principles of inclusion, equity and valorization of diversity.
Our reference collective labor agreement is the CCNL for Private Metalworking Industry and Installation of Systems;
•Work mode: Hybrid;
•Contractual category: Employee (Impiegato);
•Contract type: Fixed-term, 6 months, via staffing agency;
•13th month salary;
•Business results-related bonus;
•Welfare vouchers worth 250 euros per year;
•Opportunities for continuous training and updating of professional skills and soft skills;
•Well-being: we put the economic, physical, social and psychological well-being of our people first, offering multiple solutions tailored to their needs.
The company reserves the right to make assessments regarding the level of classification and the economic proposal, based on objective criteria that emerge during the selection process and consistent with the seniority of the selected candidate and the position, in compliance with the principles of fairness, transparency and equal opportunities required by current regulations.
Selection Process
We await your application: send us your CV within three weeks of the job posting's opening.
How does the selection process work?
After applications are collected, the CVs most in line with the requirements are evaluated and identified. Selected candidates undergo a knowledge-based interview with the Human Resources team, focused on motivation and aptitude, followed by an in-depth technical interview with the Business. At the end of the process, feedback is given to the person, whether the outcome is positive or negative.
Seniority: Junior
Primary Location: IT - Sesto Calende
Additional Locations: IT - Vergiate
Total Base Pay Range: €32,731.92 – €43,000
Hybrid Working: Hybrid
