Key Account Manager | Fintech
We build advanced payment technologies for PSPs, EMIs, and neobanks across the EU and the UK.
You'll become a trusted point of contact for our merchants, help them get the most out of our solutions, and grow alongside a fast-moving international fintech team. If you're the kind of person who enjoys building real relationships with clients, understanding their business, and being the person they know they can rely on – we'd love to meet you!
What we're looking for:
•1+ year of experience in a B2B client-facing role
•Banking, payments or fintech experience is a big plus
•Fluent English
What You'll Do:
•Manage client onboarding, including gathering and conducting an initial review of documents
•Advise our customers regarding products and services
•Establish sustainable customer relations
•Maintain and update the client database
•Act as a single point of contact for the merchant and facilitate dialogue between them and the different departments in finance, compliance, and operations
•Anticipate client needs, and the challenges they face, and work with the internal team to develop action plans for addressing issues and ideas that drive innovation and best practices
