Alfa Laval

Ingénieur Commercial Services North West Africa (H/F/N)

In short

This role develops Spare Parts and Services sales for Heat Exchangers, Separators and Decanters across North and West Africa, for an industrial equipment manufacturer (Alfa Laval). It involves managing a network of distributors and agents in the Maghreb and Central/West Africa, visiting end clients, building service offers, and negotiating orders. Requires at least 7 years of B2B industrial sales experience, fluent English, and is based in the Lyon region with travel across the covered zone.

What's the job?
Within the North and West Africa export team, reporting to the Energy Division, your mission will be to develop Spare Parts and Services sales linked to Heat Exchangers, Separators and Decanters equipment for industrial sectors such as Mining, Oil & Gas, Petrochemicals, Chemicals and Refrigeration/Air Conditioning, ensuring technical prescription with end customers.
You will be in charge of managing a network of distributors and agents across the Maghreb and Central and West Africa.
Main responsibilities:
•Apply the commercial and marketing strategy to grow our market share in the zone.
•Visit end customers and distributors, identify their needs and drive our sales channels by developing them and proposing technical and Services solutions.
•Develop service and spare parts offers.
•Ensure follow-up in interface with the technical department.
•Follow up with customers, negotiate ongoing quotes and secure order intake.
What you know?
•Significant experience of at least 7 years in B2B sales in industry and with a distributor network
•Knowledge of the industrial fabric of Francophone Africa (Maghreb + Sub-Saharan Africa) is a plus
•Fluent English required, Arabic would be a plus
•Position preferably based in the Lyon region, but possible along the Paris-Lyon-Marseille axis, with geographic coverage including the Maghreb and Central and West Africa

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