RHE

Export and Customs Solutions Operator

In short

An Export and Customs Solutions Operator role for a European road freight forwarding and charter operation in Bradford, managing inbound, outbound and domestic freight, customs documentation (T1's, ENS, ELO, GMR) and TMS data entry. The company is Rhenus Logistics, a European road freight forwarding business. Requires strong customs knowledge, import/export procedure experience, and excellent communication, organisational and problem-solving skills; previous customs experience within freight forwarding is highly desirable.

What You Can Expect
We are recruiting for an Export Operator. We are looking for a highly motivated, dynamic, organised individual to help add value to our growing forwarding and charter operation in Bradford.
We would like the candidate to be able to promote our European road and dedicated express services at every opportunity, help win new business using bespoke Rhenus marketing tools, develop existing accounts using excellent communication skills demonstrating a personable, persuasive and professional personality.
We are looking for someone who is confident, driven and keen to progress their career within a European Road Freight Forwarding and Operational environment. The successful candidate must possess strong customs knowledge, with a thorough understanding of import/export procedures, customs compliance requirements, customs documentation, tariff classifications, and international trade regulations. Previous experience managing customs-related activities within a freight forwarding environment is highly desirable.
What You Bring
Main duties
•Sourcing trailers and competitive rates from European Trailer Operators
•Planning routes efficiently and effectively, making provisions for driver restrictions / requirements and taking into account customs clearance stops prior to planned deliveries
•Ensuring that all freight activities are cost-effective and identify cost-saving opportunities without compromising service levels by building relationships with the supplier
•Ensuring that the shipments comply with relevant customs regulations and work closely with the customs team to issue related documentation
•Checking T1's have been released upon delivery, if not, liaise with broker / partner
•Accurately enter shipment information into the TMS system
•Accurately invoice shipments into the TMS system
•Manage the daily operations of inbound, outbound and domestic freight, ensuring shipments are scheduled, tracked and delivered on time
•Liaise and communicate with other Rhenus offices across the UK and Europe
•Problem solving on a day-to-day basis
Key Competencies
•Excellent communication skills both written and verbal
•Basic mathematical understanding
•Good problem-solving skills
•Ability to work under pressure in a fast-paced environment
•Excellent level of customer service always
•A professional manner and rapport
•An enthusiastic, committed, flexible and can-do approach
•Excellent organisational skills
•A strong commercial awareness
•A team player, who will help and motivate others
•Experience in European Road Transport preferred
•Confident working with all forms of customs, T1's / ENS / ELO / GMR etc.
Skills and Experience
•Proficient in Microsoft Office
•Has an eye for cost saving and a motivation to make money for the business
•Being multilingual is preferred but not essential
•Strong knowledge of shipping documentation, customs procedures, and international trade regulations
•Strong organization of day to day work
Qualifications
•Minimum C or equivalent in Maths and English

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