The opportunity
Responsible for end-to-end logistics and customs operations, including transportation planning and execution, import/export customs clearance, LSP coordination, freight invoice management, sourcing support, and resolution of logistics, customs, and claims-related issues to ensure efficient, compliant, and cost-effective delivery of goods.
How you'll make an impact
•Manage end-to-end transportation planning and execution, including shipment scheduling, carrier selection, freight order creation, transport monitoring, issue resolution, and freight cost management.
•Handle freight settlement, invoice verification, dispute resolution, cost approvals, and payment coordination with logistics service providers (LSPs).
•Coordinate import/export customs operations, customs clearance documentation, HS classification, broker management, and trade compliance activities.
•Drive NCR, claims, and supplier performance management, ensuring timely issue resolution and continuous improvement.
•Support logistics issue management, customer and supplier claims processes, customs/documentation problem solving, and cost recovery activities.
•Prepare logistics KPI reports, participate in business reviews, provide logistics expertise, and conduct carrier training.
•Ensure compliance with internal policies, external regulations, and Hitachi Energy standards.
•Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
•You hold a diploma in Logistics Management or MBA in Logistics or Operations Management from a recognized institute.
•Minimum of 5+ years of relevant experience in logistics and supply chain management.
•Experience supporting Logistics and Customs operations in Vietnam.
•Full understanding of local transportation (within country), import, export, trade and customs operations. Good relationships with local and global transport suppliers.
•Knowledge of SAP GTS Customs Management and SAP S/4HANA is preferred.
•Proficiency in both spoken and written English is required.
