About: SOFTSWISS supplies iGaming software solutions.
Responsibilities
•Manage and optimize CRM system usage across multiple teams to improve adoption and efficiency
•Analyze CRM data to generate actionable insights that support business growth and cross-selling opportunities
•Build and improve CRM workflows and automation to streamline operations
•Develop internal reporting capabilities, reducing reliance on external tools
•Identify and implement process improvements to enhance CRM performance and usability
•Support and guide CRM streams, acting as the main point of contact for users
Requirements
•Analytical mindset and ability to translate insights into actions
•Experience reviewing and improving business processes
•At least 2 years of hands-on Hubspot experience, including setup, automations, user support, and system usage optimization
•Technical knowledge of pipelines, object data health, and configurations
•Experience creating reports and dashboards; SQL knowledge, etc.
Will be a plus
•CRM systems development experience in Hubspot
•Pipedrive experience
•Work at a CRM vendor company
•People management experience
•iGaming industry experience
Conditions
•Private health insurance
•Sports benefits
•Comprehensive Mental Health Program
•Free English lessons (online)
•Local language courses
•Paid time off
•Maternity leave support
•Referral program rewards
•Upskilling, internal workshops, and participation in professional conferences and corporate events
