Fitch Ratings

Content marketing manager in financial education

In short

This role shapes content marketing and thought-leadership strategy for Fitch Learning, a financial services training provider, turning market insight, events and subject-matter expertise into editorial content and social media campaigns for senior financial audiences. It's a hybrid position in London (3 days office, 2 days remote) requiring significant hands-on content marketing experience in a knowledge-led B2B or B2C organisation, strong editorial and social media skills, and experience translating expert insight into audience-facing content. Familiarity with AI-enabled content workflows and AEO/GEO is a plus.

About Fitch Learning
Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and professionals with 10+ years' experience in financial services. Our offerings include expert faculty, e-learning, coaching and blended assessments, improving individual and collective business performance.
Responsibilities
•Turn Business Unit priorities, thought leadership and market insight into clear content plans, campaign narratives and high-quality content assets that build authority and support commercial objectives.
•Develop compelling editorial angles and audience-focused messaging by translating subject-matter expert insight, events and market signals into relevant content for senior financial services audiences.
•Own the social media strategy and audience-growth plan, including platform roles, content pillars, posting cadence, emerging-channel opportunities and measurable engagement targets.
•Extend the value of events, webinars, roundtables and speaker sessions by creating reusable content and follow-up assets across social, digital and campaign channels.
•Establish and maintain high editorial standards across content formats, including long-form articles, social posts, videos, carousels, quote cards and campaign materials.
•Use audience insight, search trends, social listening and performance data to identify content opportunities, improve future planning and optimise content performance.
•Work with internal stakeholders and external suppliers to deliver joined-up, high-quality content, determining when work should be produced in-house or outsourced.
•Apply AI-enabled tools and repeatable workflows to support research, drafting, repurposing and optimisation while maintaining quality, accuracy and Fitch Learning brand standards.
Requirements
•Significant hands-on experience in content marketing, editorial-led marketing, thought leadership activation or audience-focused campaign content within a knowledge-led B2B or B2C organisation.
•Excellent writing, editing and editorial judgement across long-form, short-form, social, video and campaign formats.
•Proven experience turning thought leadership, webinars, events, podcasts, videos and expert commentary into structured content journeys and high-performing derivative assets.
•Strong knowledge of social media strategy, audience growth and content performance, including LinkedIn, YouTube, SEO/AEO, analytics and emerging digital channels.
•Experience working with subject-matter experts, senior executives and marketers to translate specialist knowledge into clear, engaging audience-facing content.
Nice to have
•Experience in financial services, professional education, digital products or technology-driven training offerings.
•Knowledge of AI search, including Answer Engine Optimisation (AEO) and Generative Engine Optimisation (GEO).
•Experience briefing and managing agencies, freelancers, designers, video producers or other specialist suppliers.
•Confidence influencing senior stakeholders and connecting content decisions to audience value, brand authority and commercial outcomes.
•Experience using AI-enabled content workflows thoughtfully to improve productivity, repurposing and optimisation without compromising quality or accuracy.
Conditions
•Hybrid Work Environment: 3 days per week in the office; 2 days remote.
•A Culture of Learning & Mobility: dedicated training, leadership development and mentorship programmes.
•Investing in Your Future: retirement planning and tuition reimbursement programmes.
•Promoting Health & Wellbeing: comprehensive healthcare offerings covering physical, mental, financial, social and occupational wellbeing.
•Supportive Parenting Policies: family-friendly policies, including a generous global parental leave plan.
•Inclusive Work Environment: a collaborative workplace with Employee Resource Groups.
•Dedication to Giving Back: paid volunteer days and matched funding for donations.

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