Gartner

Communications Specialist - IT

In short

This is an internal/IT communications role at Gartner, supporting the execution of global IT communications plans, editorial calendars, newsletters, and intranet content for IT associates. It's an individual-contributor position requiring strong writing, verbal and interpersonal skills, self-motivation, and at least 1 year of internal communications experience, ideally in a large corporation. The role is hybrid, based in Irving, TX, with a stated base salary range of $56,000–$78,000.

What you'll do:
•Support the execution of the global IT communications plans
•Help manage a tactical editorial calendar that incorporates annual compulsory activities, new initiatives and ongoing activities. The calendar aims to:
•Prioritize and simplify content to deliver the right information to the right people at the right time
•Ensure all associates have easy access to critical tools and resources to complete compulsory activities
•Communicate new initiatives that impact functionality for rest of business
•Ensure clear, concise information is readily available for ongoing activities
•Develop compelling content with a particular focus on associate engagement
•Develop strong customer service skills by managing the IT Communications mailbox and identifying the right person to respond to associate comments on the intranet
•Own routine tactical communications (e.g. monthly mobile updates)
•Own the IT-to-IT Event calendar and monthly IT newsletter
•Manage content reviews where applicable
•Regularly publish content (articles, recordings, polls etc.) on the dedicated IT intranet page
•Manage and own a calendar for an All IT Teams Channel
•Manage IT content to ensure good search optimization
•Measure the success of IT communications and change management initiatives by gathering metrics on a monthly basis
•Partner with the VP of IT Communications on specific projects and/or presentations
•Document best practices to improve efficiency and encourage scalability
What you'll need:
•Bachelor's degree in a relevant field required
•1+ years' experience in an internal communications function, preferably in a large corporation
•Ability to function as an individual contributor
•Self-starter
•Must have strong written / verbal / interpersonal communication skills
•Self-motivation to continuously improve self
•Exceptional collaboration skills
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues.
A reasonable estimate of the base salary range for this role is 56,000 USD - 78,000 USD. Actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, and the opportunity to purchase company stock at a discount.

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