Hays

business analyst in insurance

In short

Business Analyst role in General Insurance focused on Policy Admin or Claims Systems and Document Lifecycle Management, requiring strong Agile and stakeholder management experience. The role is a 6-month contract (Inside IR35) in the UK, hybrid with 1–2 days per week onsite. Experience with platforms like Guidewire, Acturis, or Duck Creek is a plus.

Requirements
•Strong Business Analyst experience within General Insurance
•Experience with a Policy Admin System or Claims System
•Experience with Document Lifecycle Management (DLM), content management, or document management systems
•Knowledge of business rules, processes, and workflow logic
•Experience across customer documentation lifecycles, including quotes, renewals, and other customer touchpoints
•Experience refining requirements and automated workflows
•Strong Agile, requirements elicitation, and stakeholder management experience
Nice to Have
•Hands-on involvement in Policy Administration System transformation projects
•Strong understanding of Claims or PAS platforms such as Guidewire, Acturis, Duck Creek, or similar
•ECM systems experience
•Understanding of metadata strategy and governance
•Good knowledge of CRM systems such as MS Dynamics / Salesforce / Peoplesoft
•Immediate availability
Conditions
•£Market Rate (Inside IR35)
•6 Months contract
•1–2 Days per week onsite

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