About
Glovo is part of the Delivery Hero Group, the world's pioneering local delivery platform; our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
The Role
Job Ref ID: JR0082759
Glovo is looking for a talented and ambitious Senior Account Manager to join our QCommerce - Groceries team and contribute to our partners' and verticals' Growth.
The Journey
•Be responsible for the development of the Groceries business unit vertical.
•You will be responsible for bringing these verticals to the next level of maturity, and acquiring deep knowledge of these industries.
•Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence own partner's assortment and pricing.
•Meet monthly and quarterly objectives defined by the company.
•Onboard new partners on our platform by providing them all the necessary tools and information to start working.
•Gather all the insights from our partners to create an amazing experience for them and our customers, tackle through problems to raise the bar.
•Get feedback from our stores and translate it into product improvement.
•Maintain good relationship between Glovo and our partners.
•Forecast and track key account metrics.
•Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.
Requirements
•Minimum 5 years of experience in Account Management and/or Business Consultant.
•Data-driven mentality: takes decisions based on data and makes business judgment when necessary.
•Ability to coordinate complex Projects with broad share-holder mappings.
•Problem solver, look for the root-cause of the problem and go for it till things happen.
•Perfect written and spoken communication both in English and Spanish.
•Comfortable working in a high growth and high-performance start-up with a fast pace.
•Customer obsession. You're an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented. You are obsessed with making things happen!
Benefits
•An enticing equity plan that lets you own a piece of the action.
•Top-notch private health insurance to keep you at your peak.
•Monthly Glovo credit to satisfy your cravings!
•Discounts on transportation, food, and even kindergarten expenses.
•Discounted gym memberships to keep you energized.
•Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
•Enhanced parental leave, and office-based nursery.
•Online therapy and wellbeing benefits to ensure your mental well-being.
