RateHawk

Account Manager, Spain

In short

This Account Manager role at a traveltech company involves expanding and managing B2B partnerships with tour operators, travel agencies, travel management companies, and OTAs in the Spanish market. The job requires at least 3 years of B2B account management or business development experience in travel, fluency in English and Spanish, and CRM/API deal competence. It is a remote, full-time, mid-level position requiring up to 50% travel time for client meetings and industry events.

About the Company
Emerging Travel Group develops online booking platforms for individual tourists, travel agents, and companies organizing business trips. Its solutions help hoteliers showcase their accommodations, increase visibility, and reach a broader audience.
Responsibilities
•Expand and consolidate the company's presence in the assigned territory
•Maintain and develop relationships with signed partners, including tour operators, travel agencies, travel management companies, and OTAs, to increase their performance
•Collaborate with the sales team to identify and grow opportunities in the territory
•Follow up with existing and new partners and provide system training
•Position the brand within the travel trade through product presentations and networking events
•Address incidents and ensure partner support
•Oversee payment control and transaction-processing accuracy
•Spend approximately 50% of working time on business trips, including client meetings, industry events, and other business-related events
•Analyze the market and competitive environment
•Provide regular, comprehensive reporting through CRM and internal systems
•Maximize and develop API deals with potential and existing partners
Requirements
•At least 3 years of successful experience in account management or business development for B2B companies in the travel industry
•In-depth understanding of the regional travel market, including B2B travel networks such as tour operators, travel agencies, travel management companies, and OTAs
•Fluent in English and Spanish
•Data-driven decision-making skills, familiarity with metrics, and confidence working with numbers
•Proactive, ambitious, motivated, action-oriented, and results-focused; interested in innovative technology; comfortable in a fast-changing business environment; a team player
•Ability to understand and work across diverse cultural contexts
•Competence in API technology deals
•CRM knowledge
Nice to Have
•Other languages
Conditions
•Up to 50% of travel time may be required
•Flexible schedules
•Internal adaptation and training programs, soft-skills and leadership development
•Partial compensation for external training and conferences
•Corporate English school with group and individual lessons and speaking clubs
•Corporate prices on hotels and travel services
•MyTime Day Off: an extra non-working day without loss of compensation

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