About
As the world's pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide, powered by tech, designed by people. As one of Europe's largest tech platforms, headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Responsibilities
•Shape the future of order tracking – This is your opportunity to lead the design efforts in revamping the order tracking experience across Delivery Hero's brands.
•Drive impactful designs – You will own the end-to-end design process, from ideation to launch, ensuring intuitive, visually compelling, and efficient user experiences. Your designs will enhance usability while aligning with business goals and technical feasibility.
•Leverage data and insights – You will use data-driven decision-making, incorporating research insights, user feedback, and A/B testing results to refine and optimize the order tracking journey.
•Define and execute strategy – You will contribute to and refine the product roadmap, prioritizing features that drive engagement and improve the overall user experience. Your expertise in design systems will ensure consistency and scalability across platforms.
•Collaborate and Innovate – With researchers, product managers, and engineers, you will co-create seamless experiences that meet both user and business needs. You will facilitate workshops and design sprints to align teams and drive innovation.
•Advocate for design excellence – You will champion best practices in visual design, accessibility, and interaction design, ensuring that every touchpoint is thoughtfully crafted. Your ability to communicate design decisions effectively will help align stakeholders across the organization.
•Be a Leader and mentor – You will help foster a culture of continuous improvement, collaboration, and user-centricity within the team, inspiring others with your design expertise and strategic thinking.
Requirements
The ideal candidate excels in user-centric design for complex platforms, with strong visual skills and expertise in Figma and design systems. They are strategic thinkers, skilled in workshop facilitation, design metrics, and stakeholder management. A collaborative team player, they communicate effectively and drive alignment.
•Experience and expertise: 5+ years as a product designer, skilled in designing complex platforms (app experience essential) and contributing to design systems.
•Design and strategy: Strong visual design skills, user-centric mindset, and strategic thinking, including workshop facilitation and design metrics analysis.
•Tools and communication: Proficient in Figma and prototyping tools, with excellent communication and stakeholder management skills.
•Collaboration: Team player who motivates others.
•Bonus skills: Experience in B2C products or animation concepts is a plus.
Conditions
•Hybrid working model: join the team for face-to-face connection and collaboration at the Berlin campus 2 days a week.
•27 days holiday, with an extra day in the 2nd and 3rd year of service.
•Career development support: 1.000 € Educational Budget, Language Courses, Parental Support, and access to the Udemy Business platform.
•Health Checkups, Meditation & Gym.
•Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan.
•Digital Meal Vouchers and Food Vouchers.
