About the role
Which? is the UK's consumer champion, and we're looking for a Senior Product Designer to guide high-quality design work within our product teams. You'll take ownership of complex design challenges, working alongside Product Managers, Engineers and Researchers to create solutions that truly work for users. From discovery through to delivery, you'll help shape products that make life simpler, fairer and safer for everyone.
This role is being offered on a 14 month FTC - Maternity cover.
Responsibilities
•Guide product and service design within a squad, creating clear and usable solutions that meet user needs and product goals
•Work together with Product Managers and Engineers to shape problems and design effective digital experiences
•Use research insights and data to inform your design decisions and help shape product direction
•Communicate your design thinking clearly, showing trade-offs and expected outcomes to stakeholders
•Support design quality across teams by sharing knowledge and helping less experienced designers grow
Requirements
•Strong skills in user interface design, interaction design
•Confident in service design and mapping end to end journeys
•Able to use prototyping to explore ideas, test concepts and communicate solutions
•Skilled in utilising current AI powered tools throughout your workflow
•Understanding of accessibility and inclusive design principles and how to apply them in practice
•Comfortable working with complexity and able to balance quality design with pace of delivery
Conditions & Benefits
•Competitive salary: £60,000 - £65,000 per annum
•Hybrid working (London/Hybrid with minimum of 1 day per week in the office, Thursdays mandatory)
•35 hour working week
•28 days holiday a year plus Bank Holidays, plus option to buy additional holiday days
•Pension scheme: when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service)
•Annual Award (depending on employee and company performance)
•Healthcare insurance & Private medical insurance, and opportunity to participate in Vitality rewards programme (at 6 months)
•A discretionary death in service benefit provision equivalent to six times your annual salary
•Free access to Which? member content and free access to Which? money & legal helplines
•Free wills for all Which? employees, plus partners of employees can make their will at cost price
•Discount site Pluxee offering discounts off everyday shopping and holidays
•"Work from (almost) anywhere" for 4 weeks of the year policy
•Flexible working options e.g. part time or job shares where possible
