ServiceNow

account executive for AI platforms

In short

Account Executive role selling ServiceNow's AI platform to new accounts, focused on new-logo sales in IT Service Management, HR, Security Operations, Customer Service, or IT Operations Management. Requires proven new-business sales experience, territory strategy and planning skills, and the ability to lead a matrix team through complex sales cycles. Onsite role in the Netherlands with up to 50% travel.

About
ServiceNow provides an AI platform that brings together AI, data, and workflows to help businesses work smarter, faster, and better.
Responsibilities
•Plan and maintain a target pipeline of new accounts, keeping it current and progressing
•Develop account plans to maximize new revenue growth and use partner and customer relationships to drive strategy
•Plan and execute targeted campaigns to build awareness of the ServiceNow vision
•Understand customers' growth plans, technology footprint and strategy, challenges, and competitive landscape; review public information to track industry trends and issues affecting prospects
•Advance and close sales opportunities by executing the sales strategy and roadmap
•Orchestrate the transition of closed accounts to the Account Management team
•Achieve the organization's new business revenue goals
Requirements
•Experience leveraging or critically considering how to integrate AI into work processes, decision-making, or problem-solving
•Proven new-logo sales experience in IT Service Management, HR, Security Operations, Customer Service, IT Operations Management within software or IT sales organizations, and/or Management Consulting, with the ability to generate new business at new accounts
•Demonstrated experience in territory strategy, planning, and sales execution with measurable wins
•Ability to understand prospective clients' broad, macro-level business IT needs
•Ability to break down complex sales processes into discrete activities and anticipate next steps to deliver customer outcomes
•Excellent interpersonal skills to inspire and lead a matrix team and establish trust and credibility with prospective customers
•Perseverance, resilience, and creativity in opening doors, increasing engagement, and engaging prospects
•Curiosity and readiness to learn and evolve
Nice to have
•7+ years of quota-carrying, technology solution-based direct sales experience penetrating new accounts within a territory
•Strong sales strategy and prospecting skills
•Success selling SaaS solutions across business lines
•Accurate monthly, quarterly, and annual forecasting using sales tools and analytics
•Ability to thrive in a fast-paced environment
•Consistent achievement or surpassing of sales quotas
Conditions
•Travel up to 50% (depending on geography/region)

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