About the Position
For our location in Berlin, we are looking for a Team Leader Business Development & Lead Generation (m/f/d) to lead and actively develop part of our BD & Lead Generation team, starting immediately. In this role you take on the functional and organizational responsibility for a team of up to 8–10 Business Development Managers who identify potential customers, contact them by phone, and book qualified appointments for our field sales team. You work closely with the existing Team Leads and the Head of Business Development & Lead Generation, and play a key role in continuously developing performance, team culture, and acquisition processes.
Your Tasks
•Team Leadership & Development: You lead, motivate, and develop your team through regular coaching, feedback conversations, and structured performance reviews. You support new employees during onboarding and foster individual strengths.
•Performance Management: You ensure that individual and team goals – especially regarding contact rates, appointment-setting rates, and quality of booked appointments – are achieved and ideally exceeded. You analyze KPIs, identify potential, and derive targeted measures.
•Process Optimization: You further develop existing acquisition and appointment-setting processes, implement best practices, and ensure efficient, scalable structures in your team's daily work.
•Strategy & Execution: In close coordination with the Head of Business Development & Lead Generation, you operationally implement outreach strategies and contribute your own ideas for sustainable growth.
•Team Culture & Motivation: You foster a performance-oriented, positive, and collaborative team culture in which transparency, personal responsibility, and mutual support are a given.
•Interface Management: You work closely with field sales, marketing, and operations to ensure high appointment quality and a smooth handover to sales.
•Reporting: You report regularly to the Head of Business Development & Lead Generation and create transparency about results, developments, and optimization potential.
Your Profile
•You bring experience in team leadership in a sales environment – ideally in cold calling, telephone sales, or lead generation.
•You know how to actively steer performance and motivate teams to achieve ambitious goals.
•You work in a data-driven way and can analyze KPIs and derive concrete measures.
•You communicate strongly, can delegate clearly, and give constructive feedback.
•You act in a structured, solution-oriented manner and keep an overview even in a dynamic environment.
•You bring a hands-on mentality and lead by example.
•Very good German skills, written and spoken, are required; English is a plus.
Why Flatpay?
•A fair guaranteed salary and uncapped commission – performance really pays off here
•Urban Sports Club – so you stay active after work too
•Lunch vouchers – good food is simply part of it
•Subsidy for company pension scheme – because the future matters
•Up to 28 vacation days, depending on your length of service
•Trips for top performers, because successes should be celebrated
•Regular team events, offsites, and celebrations worth the name
Please also note that the role is carried out on-site at our Berlin office (not a remote position).
About Us
Welcome to Flatpay! Flatpay helps merchants process card payments simply, transparently, and reliably – with modern card readers, innovative technology, and excellent support. Still relatively new to the German market, we are currently experiencing enormous growth. We are looking for motivated people who want to take on responsibility and build something with us. With us, you have the chance to actively shape processes and develop both personally and professionally.
