Konecta

Talent acquisition specialist in BPO

In short

Talent Acquisition Specialist role at Konecta, a BPO/contact centre company, based in the Lisbon office. The role covers end-to-end recruitment across international markets and projects, including sourcing, interviewing, pipeline management and meeting hiring targets, especially for high-volume BPO campaigns. Requires prior Talent Acquisition/Recruitment experience, ideally in BPO or Contact Centre settings, strong sourcing and interviewing skills, and fluent English; additional languages are a plus.

About the Role
At Konecta Portugal, we're looking for a motivated and results-driven Talent Acquisition Specialist to join our team! Because at Konecta, recruitment is about more than filling positions. It's about connecting people with opportunities, building strong teams and making a real impact on the business.
Responsibilities
•Managing end-to-end recruitment processes across different projects and international markets.
•Identifying and attracting talent through proactive sourcing and creative recruitment strategies.
•Conducting interviews, screening candidates and ensuring a positive candidate experience.
•Working closely with Hiring Managers and Operations to understand recruitment needs and priorities.
•Managing recruitment pipelines, monitoring KPIs and ensuring hiring targets are met.
•Supporting high-volume recruitment campaigns in a dynamic BPO environment.
Requirements
•Previous experience in Talent Acquisition or Recruitment, preferably within BPO or Contact Centre environments.
•Strong sourcing, interviewing and candidate assessment skills.
•Excellent communication and stakeholder management abilities.
•A proactive, organised and solution-oriented mindset.
•Ability to manage multiple recruitment processes and work under tight deadlines.
•Fluency in English is essential.
Nice to have: Additional languages are highly valued!
What We Offer
You'll be part of an international environment where collaboration, initiative and fresh ideas are valued.

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