Genpact

Sr. Associate - HRO - Payroll & Benefits 5B

In short

This role supports payroll processing and employee benefits administration, including calculating deductions, bonuses, and taxes, and helping manage health insurance and retirement plans. It is posted by Genpact, a global technology and process intelligence company, for a hybrid position in Costa Rica. The role requires coordination with HR and Finance teams and proficiency in Spanish at a C2 level, along with familiarity with payroll systems like SAP ERP and Workday.

Sr. Associate - HRO - Payroll & Benefits
At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes.
Responsibilities
•Support payroll processing activities to ensure timely and accurate salary disbursements
•Assist in calculating payroll components such as deductions, bonuses, and taxes
•Help administer employee benefits including health insurance, retirement plans, and leave tracking
•Stay informed about basic regulatory requirements related to payroll and benefits
•Coordinate with HR and Finance teams to resolve payroll and benefits-related queries
•Provide assistance to employees on routine payroll and benefits questions
Qualifications
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Certifications
•Certified Payroll Professional (CPP) - Chartered Institute of Payroll Professionals (CIPP)
•Professional in Human Resources (PHR) - Symbiosis Institute of Distant Learning
Required Skills
Global Payroll, Human Capital Management (HCM), Payroll Management, SAP Enterprise Resource Planning (ERP), Workday
Language
Spanish - Proficient - C2
Job Details
•Job Type: Regular
•Master Skill List: HRO - Payroll & Benefits
•Remote Type: Hybrid
•Work Shift: Day Job (Costa Rica)
Why join Genpact?
•Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•Make an impact – Help global enterprises solve business challenges that matter
•Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
•Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

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