About Access
We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
•We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices.
•We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.
•A competitive salary, wellbeing days taking you to 25 days leave a year, and a health contribution.
•A range of benefits to choose from to suit you.
•Three charity days allocated to support a cause that matters to you.
Responsibilities
•Run end-to-end payroll for your customers, making sure everything is accurate and on time.
•Follow standard processes to deliver a consistent, high-quality service.
•Work closely with customers to resolve queries and keep everything on track.
•Meet key performance indicators (KPIs) and service level agreements (SLAs), while looking for ways to improve how things are done.
Requirements
•Strong payroll knowledge and enjoy making a difference every day for customers.
•Confident working in a fast-paced environment, taking pride in delivering a reliable, accurate service.
•Comfortable as part of a supportive team, working with a wide variety of clients.
•Stays calm under pressure, takes ownership of work and cares about getting things right.
•Experience working in a payroll bureau or in-house payroll team.
•A strong eye for detail and confidence working with numbers.
•Clear communication skills and the ability to build trust with customers.
•Confidence using Microsoft Office and managing own workload.
About The Access Group
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. With over 9,300 talented individuals driving innovation and customer excellence, Access is shaping the future of work.
