Strada

Payroll Associate - Indonesia

In short

Payroll Associate role at Strada, a global people/payroll/technology outsourcing company operating in 180+ countries, supporting Indonesia payroll processing and client queries. Responsibilities include delivering payroll per agreed calendars and KPIs, data management, ticket handling within SLA, and following detailed working instructions. Requires a Bachelor's degree plus 1-2 years of experience administering Indonesia Payroll or Health & Welfare/Benefits in HR Consulting/Outsourcing, HRIS knowledge, and MS Office proficiency. Work authorization in the applying country is required, without visa sponsorship from Strada.

Payroll Associate, Indonesia
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Main Responsibilities
•Where applicable support Payroll(s) so they are delivered as per the agreed processing calendar(s) and to the agreed KPIs
•Use Payroll expertise to advise upon client queries/issues and ensure a good understanding of country specific legislation and tasks
•Where applicable ensure Data Management is performed accurately and on time
•Ensure Tickets and Calls are responded within SLA timescales and to a high standard
•Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation. Also support the updating of DWIs
•Proficient in using systems and tools
•SOC Controls completed on time and with the necessary evidences
•All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate
•Highlight to Service Manager any deviations from the standard scope of service
•Ability to recognize and deal appropriately with sensitive and confidential information
•Successful completion of all learning objectives
•Time Recording to be completed accurately and on time
•Strada Security Standards are adhered and followed
•Contribute to team meetings and raise any issues immediately to your Service Manager
•Ensure you are up to date with all Strada HR announcements and communications
•Build good relationships with all lines of businesses where appropriate
•Update internal stakeholders, when needed, in a timely and accurate way
•Participates in projects and activities as needed and assigned
Professional / Job Experience
•Knowledge of MS Office tools such as Excel, Word, and PowerPoint
•Flexibility to support a global and fast paced environment
•Attention to detail
•Excellent written and verbal skills
•Self-motivated and a willingness to learn
Education and Training (Essential)
•Bachelor's degree and demonstrated equivalent experience aligned with the position requirements
•1-2 years relevant experience administering Indonesia Payroll or Health & Welfare/Benefits in an HR Consulting, HR Outsourcing or other corporate environment
•HRIS knowledge
Benefits
At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
Authorization to work in the Employing Country
To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

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