About you
You enjoy owning relationships and helping Hospitality customers get real value from the products they use. You're comfortable managing a portfolio of accounts, spotting opportunities to grow those relationships, and guiding Hospitality customers through a thoughtful, consultative sales process. You like being trusted as a go-to contact and take pride in delivering a great experience, from first conversation through to long-term partnership.
Day-to-day, you will:
•Act as the main point of contact for your customers, building strong relationships that support retention, satisfaction and account growth.
•Identify and develop expansion and upsell opportunities, shaping clear strategies that meet customer needs and business goals.
•Manage the full sales process, from requests for information and proposals through presentations, negotiation and contracting.
•Ensure a smooth handover to our projects team once a sale is complete, staying involved to support a positive customer experience.
Your skills and experiences include:
•Experience managing a portfolio of business-to-business customer accounts, with a focus on retention and growth.
•Experience selling digital software solutions, ideally in a software-as-a-service environment.
•Preferably experience in the hospitality industry.
•Strong communication and presentation skills, with the confidence to work with stakeholders at all levels.
•A consultative, persuasive approach, with the ability to explain complex solutions in a clear and practical way.
Compensation
$60,000-$70,000 base salary + $20k commission
Benefits
On top of a competitive salary, you'll receive 22 days paid time off, plus 11 company paid holidays. Also, medical, dental & vision insurance, 5% 401(k) company match, plus a range of other benefits that you can choose from.
About The Access Group
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
With over 9,300 talented individuals driving innovation and customer excellence, the company is shaping the future of work.
