Exinity

relationship manager for forex trading

In short

Relationship manager role at Exinity, a fintech company offering online forex and leveraged trading (brands FXTM and Nemo) to retail clients across the Middle East, Asia, and Africa. The role manages and grows a portfolio of active forex trading clients, requiring native Uzbek and fluent English plus proven sales experience with a CFD broker covering the Uzbekistan market. It is an office-based, full-time, middle-level sales position demanding strong forex market knowledge and client relationship skills.

About
Exinity provides online trading and leveraged trading services to retail clients, giving them access to equity, commodity, and foreign exchange markets across the Middle East, Asia, and Africa. Its brands include FXTM and Nemo.
Responsibilities
•Meet and exceed personal and team KPI targets
•Activate, retain, and grow the customer portfolio through personalized voice and social media support
•Build trusting relationships with active clients and keep them informed about company developments
•Research prospect sources and customer information to assess potential
•Prepare sales activities using available tools, reports, action items, and business insights
•Listen to customers and offer solutions to their needs and concerns
•Work with relevant departments to resolve issues and complaints promptly
•Provide relevant departments with feedback on customer needs, expectations, and frustrations
•Continuously improve knowledge of financial markets and the company's offering
•Update individual and team daily, weekly, and monthly reports for management when required
•Demonstrate behaviors aligned with company values inside and outside the office
•Follow compliance and security requirements
•Monitor global economic indicators, central bank decisions, and geopolitical events that may affect forex markets
•Translate complex financial and economic data into understandable investment advice
•Perform additional duties and responsibilities as required
Requirements
•Native Uzbek and fluent English
•Deep understanding of forex trading, currency pairs, and factors influencing their dynamics
•Ability to analyze financial markets and economic indicators, with an understanding of macroeconomic trends
•Excellent interpersonal and communication skills to manage wealthy clients and meet their expectations
•Familiarity with financial regulations and licenses relevant to forex trading, depending on the region
•Essential: experience in sales for a CFD broker covering Uzbekistan
•University degree or equivalent in Business, Finance, Economics, or a relevant field
•Excellent oral and written communication skills, networking skills, and the ability to handle multiple tasks and track and report progress
•Strong interpersonal and problem-solving skills
•Self-motivated and able to work autonomously in a fast-paced, high-pressure environment
•Proactive, takes initiative, and seeks continuous improvement
•Energetic team player with a positive outlook
Nice to have
•Experience managing a sales team at a CFD broker
Conditions
No conditions specified in the posting.

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