Spgi

Product Operations Specialist

In short

This role manages validated corporate action announcements for equities, fixed income, and structured finance securities at S&P Global Market Intelligence's Managed Corporate Actions service, part of a global team spanning India, Singapore, London, New York, and Dallas. The job involves researching and validating corporate action data from vendor feeds, liaising with paying/transfer agents, custodian banks, and exchanges, resolving exceptions, and supporting product and client initiatives. It requires 2-6 years of corporate actions experience, strong research and data mining skills, financial markets knowledge, and preferably advanced Excel and SQL skills; shift flexibility is required (no late nights).

About the Role
Grade Level (for internal use): 09
The Team
S&P Global Market Intelligence's Managed Corporate Actions (MCA) service is a best-in-class centralized source of validated corporate action announcements for three million equities, fixed income, and structured finance securities across global markets. MCA serves as a single source that streamlines operations for the collection, validation and dissemination of corporate actions for our customers.
The Impact
The Corporate Actions Product Services Team across locations in India, Singapore, London, New York, and Dallas is responsible for corporate actions validation research, client support and new client onboarding, vendor management, quality control, and strategic support for new operational and product initiatives. The global team of corporate actions research analysts monitors domestic and international corporate actions announcements from the point of notice of inception and conducts a stringent cleansing process. MCA receives corporate actions information from vendor feeds, which create an announcement composite that the team researches and enriches to produce validated multi-sourced corporate actions records for customers to pass notification on to their clients to take investment decisions and allocate entitlements that result from the event.
The Role
The successful Corporate Actions Associate candidate is a highly motivated team player, who is focused and dedicated to ensuring that the state of each composite record clearly defines the terms of the corporate action in order for clients of the service to pass notification on to their own clients to conduct investment decisions and to allocate entitlements resulting from the corporate action.
Key functions include data capture and validation of announcement publication initiated by information received from vendor feeds, data enrichment, research and analysis, interfacing with agents, supporting clients' inquiries to further elaborate on market nuances, strategic operations projects and assignments that contribute to the business's product roadmap and revenue generating initiatives.
Responsibilities
•Review corporate action announcements and conduct research to obtain details required to validate and complete announcements for publication of composite records to clients.
•Conduct research leveraging various sources, including but not limited to prospectuses, information circulars, exchanges and bulletins, and company websites to thoroughly source and validate corporate action information.
•Interface with Domestic and Foreign Paying/Transfer/Information Agents, Custodian Banks, Exchange Officials, and other external parties to obtain informative details on corporate actions.
•Review daily exception reports; research and resolve exceptions.
•Contribute input to develop/modify procedures and controls.
•Collaborate with local and global team members to improve procedures and identify and implement opportunities to realize efficiencies and improve quality for a better downstream product and to enhance level of service delivered to clients.
•Contribute to user acceptance testing and special projects in partnership with Product Services teammates locally and in other locations, and with Product and Technology Team counterparts.
•Understand Service Level Agreements (SLAs) and their impact on operations and clients.
What We're Looking For
•Basic to intermediate understanding of using AI tools to reduce manual/redundant tasks. Practical knowledge of AI tools preferred.
•Strong awareness of global financial markets and in-depth knowledge of Equities and Fixed income markets.
•At least 2-6 years of Corporate Actions experience required.
•Strong research and data mining skills required.
•Knowledge of financial markets and awareness of current global financial news.
•Out of the box thinker with proven analytical and critical thinking skills.
•Elevated level of initiative with strong propensity to work under pressure to meet tight deadlines.
•Meticulous and keen eye for detail.
•Strong verbal and written communication skills for interactions with teammates across roles and locations, external information sources, and clients.
•Ability to work well both independently and as a member of a team.
•Flexible to work in shifts (no late-night shifts required).
•Advanced Excel and SQL skills preferred.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
Benefits
•Health & Wellness: Health care coverage designed for the mind and body.
•Flexible Downtime: Generous time off helps keep you energized for your time on.
•Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
•Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
•Family Friendly Perks: Perks for partners and children, with some best-in-class benefits for families.
•Beyond the Basics: From retail discounts to referral incentive awards.

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