About
ClickHouse develops ClickStack, an observability product, as well as ClickHouse Cloud and complementary products and integrations.
Responsibilities
•Own major observability product areas from customer discovery through product definition, delivery, adoption, and iteration
•Take ownership of areas such as alerting, anomaly detection, onboarding, provisioning, and telemetry integrations
•Work with customers and prospects to understand observability use cases, migration requirements, operational workflows, and emerging needs
•Improve the end-to-end onboarding experience, including telemetry ingestion, product configuration, and migrations from existing observability platforms
•Drive integrations across the observability ecosystem, including OpenTelemetry and common cloud, infrastructure, and logging sources
•Set up environments, instrument applications, send telemetry, reproduce customer workflows, and use the product at scale
•Work with engineering and design, prototyping workflows when useful
•Design end-to-end observability experiences for engineers and AI agents
•Coordinate across teams and products where ClickStack depends on or integrates with the ClickHouse ecosystem and external products
•Shape cohesive experiences spanning ClickStack, ClickHouse Cloud, and complementary products and integrations
•Use adoption, product data, and direct customer feedback to identify improvements after shipping
Requirements
•Experience driving an observability product or platform at a similar-stage or later-stage company
•Proven track record of shipping successful products in the observability SaaS space
•Strong technical depth across user workflows, telemetry pipelines, APIs, schemas, queries, databases, and infrastructure
•Hands-on experience deploying software, instrumenting applications, debugging integrations, and querying data
•Strong product judgment and ability to turn ambiguous customer problems into concrete product decisions
•Comfortable working directly with technical users and enterprise customers, including during migrations and complex evaluations
•Comfortable working in a dynamic environment where priorities, ownership boundaries, and areas requiring attention can change quickly
•Strong written and verbal communication with engineering, design, customers, field teams, and leadership
•Experience enabling a large, diverse sales team and supporting enterprise customers and complex sales cycles
•Experience engaging with open source communities, managing community expectations, and incorporating community-driven input and contributions
•Familiarity with OpenTelemetry and the broader observability ecosystem
Nice to have
•Building prototypes or contributing code
Benefits
•Flexible work environment
•Employer contributions toward healthcare
•Stock options for every new team member
•Flexible time off in the US and generous entitlement in other countries
•USD$500 home office setup allowance for remote employees
•Opportunities to engage with colleagues at company-wide offsites
