About the Role
We're looking for a Senior Product Manager to lead the KYC & AML squad — the team responsible for how Spendesk verifies, onboards, and continuously monitors the businesses and individuals who use the platform.
Responsibilities
•Define and drive the KYC & AML product strategy, ensuring it ladders up to both business goals and regulatory obligations.
•Lead the rebuild of Spendesk's onboarding flow for individuals and companies — reducing time-to-activation, improving document completion rates, and eliminating manual rework.
•Act as Spendesk's internal compliance expert for product — helping other PMs understand regulatory constraints and embedding compliance-by-design across the product culture.
•Partner closely with the compliance team, KYC-OPS, and engineering to convert regulatory requirements into a single, prioritised backlog — replacing the current reactive, competing-P0 model.
•Define and track the product metrics that don't yet exist: time-to-activation, file completeness at KYC entry, cost per manual case, and straight-through processing rate.
•Support go-to-market teams with clear documentation and impactful product launches — particularly for onboarding improvements visible to Account Executives and new customers.
•Evaluate and manage relationships with identity verification, monitoring, and compliance infrastructure vendors.
Requirements
•5+ years of product management experience in fintech, payments, or regulated financial services.
•Working knowledge of KYC/AML regulatory frameworks — ideally including EU or UK regulations (PSD2, MiCA, or equivalent). You don't need to be a lawyer, but you need to have absorbed compliance deeply enough to act as a credible counterpart to a MLRO or compliance officer.
•Proven ability to translate complex regulatory requirements into clear, prioritised product decisions — and to make those decisions land with engineers, designers, and business stakeholders who don't share your regulatory background.
•Experience owning or rebuilding onboarding or identity verification flows — with measurable outcomes (completion rate, activation time, drop-off reduction).
•Strong analytical mindset — you can instrument what doesn't yet exist, define the right metrics, and use data to drive prioritisation.
•Excellent communication and stakeholder management skills — you can hold the room with compliance, ops, and engineering simultaneously, and translate between them without losing substance.
•Entrepreneurial mindset — comfortable making difficult infrastructure and vendor decisions without a large team of experts behind you.
Nice to have
•Familiarity with financial infrastructure: payment providers, monitoring vendors, identity solutions.
•Experience managing a migration or integration at the infrastructure layer is a strong plus.
What the Role Offers
•Own one of the most structurally important product domains at Spendesk — KYC & AML directly gates every new customer relationship.
•Solve problems that are genuinely hard: low document completion rates, manual reconciliation overhead, a TMS migration, and a US expansion that depends on what you build.
•Work in a domain where regulatory excellence and great product experience are not in opposition — your job is to prove they can coexist.
•Join a culture that values autonomy, trust, and shipping fast — while never losing sight of quality or compliance.
•Help Spendesk build the compliance infrastructure that will support its next phase of growth, including US expansion and multi-currency.
Benefits
•Flexible on-site and remote policy
•Latest Apple equipment — the tools you need to excel
•Access to Moka.care — for emotional and mental health wellbeing
•Great office snacks — to fuel your day
•A positive team to work with daily
•Location-specific benefits tailored to each market, including health insurance, wellness allowances, commuter support, meal vouchers, and gym memberships
