About the Role
ING's Wholesale Banking Advanced Analytics team builds data-driven AI products for the bank and its clients. Its Transaction Services squad develops global data products that provide Product and Client Profitability insights, helping employees identify sales opportunities and better serve global clients.
Responsibilities
•Prioritize the idea backlog and design and run experiments to identify problems worth solving
•Ensure solutions are used, trusted, and deliver measurable business value by assessing viability, feasibility, and desirability
•Track developments in AI and bring an outside-in perspective to the organization, exploring smart pricing, transaction network insights, and conversational AI
•Manage the global AI idea funnel and intake process with colleagues in Tech, Digital, and Wholesale Banking, and manage Transaction Services stakeholders up to senior management
•Lead a multidisciplinary squad of 10+ professionals to discover product ideas, understand user problems through research, validate and prototype solutions, and deliver products using agile methods
•Develop Product and Client Profitability insights that help Transaction Services employees identify sales opportunities and serve global clients
•Raise product management maturity by establishing a continuous, visible, outcome-driven learning loop
•Demonstrate thought leadership internally and externally on data-driven product management, AI product vision, and profitability insights in Wholesale Banking
Requirements
•8+ years of relevant experience
•Previous product management experience in a technology-driven organization, preferably in financial services or Wholesale Banking
•Strategic thinking and hands-on experience taking a product from concept to market, including defining the vision and strategy for a global data product
•Experience with experimentation, discovery, and delivering scalable products
•Strong stakeholder management skills, including engaging senior management and Wholesale Banking Transaction Services business stakeholders
•University degree
•Fluent written and spoken English
•Not a fit for candidates who have never shipped a product, equate product management with projects or product ownership, treat the backlog as a list of business requests, make decisions based on seniority rather than evidence, assume a built solution will automatically be used, want to focus on one topic at a time, or expect others to do the hands-on work
Nice to Have
•Experience in Transaction Services Wholesale Banking
•Dutch
Benefits
•25–28 vacation days depending on contract
•Pension scheme
•13th month salary
•8% holiday payment
•Hybrid working
•Personal growth and challenging work with endless possibilities
•Informal working environment with innovative colleagues
