ING Nederland

business analyst digital assets

In short

Senior business analyst role at ING building payment and settlement capabilities for digital assets, including stablecoins and tokenised deposits, within the Payments & Settlement Services team. Bridges business stakeholders and engineering, defining operating models, payment flows, and settlement processes while coordinating with risk and compliance. Requires 10+ years in Product Management, Business Analysis, Payments, FinTech, or Digital Assets, plus strong knowledge of payment infrastructure and blockchain/digital asset concepts. Hybrid role based in Amsterdam.

About the Team
Payments & Settlement Services provides safe, secure, compliant, and reliable payment, liquidity, and settlement services for ING's Wholesale Banking, Retail Banking, and Financial Markets businesses globally. As part of ING's Digital Asset Strategy, the team is building payment and settlement capabilities for tokenised forms of money, including stablecoins and tokenised deposits, and infrastructure connecting traditional banking services with emerging digital asset ecosystems.
Responsibilities
•Deliver digital asset payment, settlement, and liquidity capabilities, including stablecoins, tokenised deposits, and blockchain-enabled payment solutions
•Translate business requirements into product features, user stories, and solution designs, bridging business stakeholders and engineering teams
•Define end-to-end operating models, payment flows, booking models, and settlement processes
•Drive backlog prioritisation, feature refinement, and Agile delivery execution
•Coordinate stakeholders across business, operations, architecture, engineering, risk, and compliance
•Support testing, implementation, and operational readiness activities
•Partner with Risk and Compliance teams to ensure solutions meet governance, security, risk, and regulatory requirements
•Act as the primary product subject matter expert for payment and tokenised deposit use cases and activation within Digital Asset
Requirements
•10+ years' experience in Product Management, Business Analysis, Payments, Financial Market Infrastructure, FinTech, or Digital Assets
•Proven track record delivering complex business and technology programmes in a regulated financial environment
•Strong knowledge of at least two of: cross-border payments, correspondent banking, clearing and settlement, SWIFT/real-time payments, or financial market infrastructures
•Understanding of blockchain, stablecoins, tokenised deposits, wholesale CBDCs, smart contracts, custody, wallet infrastructure, and digital asset settlement models
•Excellent analytical, communication, and stakeholder management skills
Nice to Have
•Hands-on experience with stablecoins, tokenised deposits, tokenised cash, or blockchain-based payments
•Familiarity with European digital asset and payment regulations
Conditions
•25–28 vacation days depending on contract
•Pension scheme
•13th month salary
•8% holiday payment
•Personal growth and challenging work with endless possibilities
•Informal working environment with innovative colleagues

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