About OKX
OKX is a crypto exchange and the developer of OKX Wallet, which provides access to crypto trading and decentralized applications. It also serves institutions seeking access to crypto markets.
Responsibilities
•Own product optimization for Simple Trading across key European markets
•Identify local customer needs and product gaps across onboarding, fiat funding, purchasing, selling, swapping, portfolio management, savings, investments, spending, and withdrawals
•Adapt product journeys to local payment methods, customer behaviors, market practices, and regulatory requirements
•Improve products using customer feedback, funnel analysis, experimentation, and market-level performance data
•Simplify crypto concepts for first-time and low-frequency retail customers
•Improve order entry, quote presentation, pricing transparency, portfolio overview, average cost, P&L, transaction history, and asset discovery
•Ensure an intuitive and consistent experience across App and Web while addressing local market differences
•Own the local product funnel across onboarding, funding, activation, first purchase, repeat purchase, retention, and reactivation
•Develop products that encourage long-term engagement, including recurring buys, auto-invest, savings plans, price alerts, round-ups, and crypto collections
•Use lifestyle-oriented product levers to support growth, monetization, and engagement
•Partner with growth and marketing teams on market-specific acquisition, activation, and lifecycle initiatives
•Track and improve key metrics
•Maintain knowledge of European retail crypto, digital banking, brokerage, payments, and savings products
•Benchmark leading European products, particularly Revolut, Bitpanda, Bitvavo, and Trade Republic
•Translate local customer and competitive insights into actionable product improvements
•Work with design, engineering, data, compliance, operations, marketing, and local market teams to deliver product improvements
•Influence priorities through market insight, product judgment, and data, without formal people-management responsibility
Requirements
•7+ years of product management experience in consumer fintech, crypto, digital banking, brokerage, payments, savings, or investment products
•Hands-on experience building or optimizing consumer products for European markets
•Deep understanding of European retail customers, local payment behaviors, investment habits, and market differences
•Proven experience improving onboarding, activation, conversion, repeat usage, retention, or AUM
•Strong understanding of consumer product design, product growth, experimentation, and lifecycle engagement
•Ability to simplify complex financial or technical products into intuitive customer journeys
•Good understanding of retail crypto and digital banking products, including fiat on/off-ramp, spot buy and sell, custody, wallets, transfers, pricing, and spreads
•Ability to independently identify opportunities, define solutions, and drive cross-functional delivery
•Excellent product judgment, structured thinking, written communication, and stakeholder management
•Fluent English
Nice to have
•Direct Simple Trading, retail product, UX, or growth experience at Revolut, Monzo, N26, Bitpanda, Bitvavo, or Trade Republic
•Experience in European digital banking, neobrokerage, wealth management, or consumer investment products
•Experience with European payment methods, including SEPA, Instant SEPA, cards, and major local payment methods
•Experience launching or localizing products across multiple European countries
•Experience with retail payments, recurring investment, auto-invest, crypto bundles, portfolio analytics, round-ups, or saveback products
•Knowledge of an additional European language
Conditions
•Competitive total compensation package
•L&D programs and education subsidy for employees' growth and development
•Team-building programs and company events
•Wellness and meal allowances
•Comprehensive healthcare schemes for employees and dependants
