Описание
As a Senior Product Manager, you will lead the strategy, performance, and evolution of SITA for Aircraft Airline Datalink portfolio. This role has end-to-end business accountability for a portfolio of mature, mission-critical aircraft services. The Senior Product Manager will protect and grow the existing business while driving product modernisation and responding to changes in customer needs, technology, regulation and the aviation market. As a People Manager, the role also leads and develops a team of Product Managers, providing clear direction, priorities and accountability.
Задачи
•Define and drive the portfolio strategy and multi-year roadmap.
•Own portfolio performance and P&L, including revenue, margin, costs, investments and forecasts.
•Make clear choices on where to invest, grow, maintain, partner, simplify or retire.
•Ensure customer commitments, service continuity and business risks are effectively managed.
•Identify and develop new customer, market and partnership opportunities.
•Drive growth through propositions, pricing, cross-sell, upsell and retention.
•Work closely with Sales, Commercial and Finance to deliver business objectives.
•Manage key strategic suppliers and partners.
•Own and prioritise the portfolio roadmap based on customer value, business impact, strategic priorities, regulatory requirements and delivery capacity.
•Lead the modernisation of products, platforms, data, tooling and operational processes.
•Improve customer experience, resilience, scalability, operational efficiency and cost-to-serve.
•Balance transformation with the continuity requirements of live aviation services.
•Maintain a strong understanding of airlines, aircraft connectivity and relevant technology and regulatory developments.
•Engage directly with customers and represent the portfolio in key industry discussions.
•Translate customer and market needs into clear product priorities and opportunities.
•Lead and develop a team of Product Managers.
•Set clear objectives, responsibilities and priorities.
•Coach the team on strategy, roadmaps, business cases, prioritisation and stakeholder management.
•Build a strong Product Management culture based on ownership, autonomy and accountability.
Требования
•7+ years experience in Product Management in complex B2B or mission-critical services.
•Experience owning product strategy, roadmaps, budgets, P&L and business cases.
•Strong aviation industry knowledge, ideally across aircraft services, connectivity, communications, avionics or airline technology.
•Good understanding of airline operations.
•Strong commercial judgement and ability to identify growth opportunities.
•Experience working across technical, operational and commercial teams and managing strategic partners.
•Strong communication and stakeholder management skills in English.
•Takes ownership and is accountable for results.
•Combines strategic thinking with strong commercial judgement.
•Makes clear priorities and trade-offs.
•Develops people and gives teams autonomy with accountability.
•Influences effectively across technical, operational, commercial and senior stakeholders.
•Can move comfortably between strategy and execution.
•Ability to travel internationally, approximately 15%.
•Comfortable working across regions, time zones and multicultural teams.
Будет плюсом
•Experience modernising platforms supporting live operational services.
•Proven experience leading and developing a team of Product Managers.
•Experience working across regions and multicultural teams.
Условия
Our offices are comfortable and fun places to work, and we make sure you get to work from home too.
•Work from home up to 2 days/week (depending on your team's needs).
•Make your workday suit your life and plans.
•Take up to 30 days a year to work from any location in the world.
•Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year.
•Champion Health - a personalized platform that supports a range of wellbeing needs.
•Learning ecosystem with access to world-class platforms and programs: LinkedIn Learning, Microsoft's Enterprise Skills Initiative, Airport Council International (available to all employees), Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development, and others, aligned with your Development Plan and business priorities.
•Competitive benefits that make sense with both your local market and employment status.
