UK Local Delivery Specialist
Entity: People, Culture & Communications
Job Family Group: HR Group
At bp, our people are our most valuable asset. The People and Culture (P&C) function fosters a diverse, inclusive culture where everybody can thrive. As we transition from an oil company to an integrated energy company, P&C is embarking on a major transformation to be more competitive, responsive, and customer-focused.
We're investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving P&C function, building teams and structures and driving continuous improvement.
We're looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you.
The Local Delivery Specialist is responsible for accurately maintaining and processing local HR/payroll activities and supporting queries from local employees. The role also lends support to continuous improvement activities and ensures that legal, fiscal, and regulatory requirements pertaining to services delivery are met. The role collaborates with the UK Local Delivery Lead, Local Payroll, Operational Excellence Team and integration partners to deliver centralised and standardised people services for BP.
What you will do:
•LFR (legal, fiscal, regulatory): Ensure all legal, fiscal and regulatory actions are taken in line with requirements. Look to streamline and modernise processes where possible
•Local Delivery: Provide timely and accurate information in support of local delivery requirements
•In-depth understanding of country laws, policies, and practices as they pertain to country delivery accountabilities
•Respond to employee inquiries in a timely and accurate manner
•Update and maintain employee information in relevant P&C systems
•Participate in ongoing auditing to ensure quality of employee data in relevant P&C systems
•Work closely with the UK Service Center and colleagues in Business & Technology Centres to complete hire to retire processes for the country
•Support key projects as required
What you will need:
•Formal education: bachelor's degree or equivalent
•2-3 years experience of HR Service Delivery
Skills:
•Numeracy and analytical thinking – able to quickly and optimally generate and analyse a range of data to provide accurate and timely information to inform business decisions
•Digital fluency – strong systems and computer skills and experience across full spectrum of systems and technologies in use, able to quickly learn new systems
•Good communication skills; experience in positioning messages appropriately with different audiences, with a close attention to grammar and spelling
•Ability to prioritize, format, and produce correspondence and reports in a variety of formats
•Good investigative and analytical skills to be able to prioritize work and meet strict deadlines
Technical:
•Customer focus – all decisions clearly aligned to customer/business and bp wide strategy. Puts the customer at the heart of everything they do and is confident to work within a framework
•Solutions focus – seeks to identify solutions and make improvements to processes which will contribute to the business and enhance ways of working
•Risk Management – acts with high level of integrity and respect for data privacy. Takes steps to mitigate against risks in this space and knows when to escalate any concerns
•Able to progress issues, and seek advice / escalate as and when required and systematically determine the root cause(s) of a problem
Behavioural:
•Resiliently adapt to change in priorities and be comfortable with process driven repetition and be self-directed
•Respects confidentiality and uses the appropriate discretion required for handling employees' personal information
•Works well independently and as a member of the team, proactively providing support to colleagues during workload peaks or vacation coverage, willing to work in agile ways outside of scope of own role and happy to be of aid with other activity as and when required
•Excellent personal organisational skills – good balance of being proactive and reactive; ability to handle multiple priorities and complete tasks on time and with attention to detail
•Is continually enhancing self-awareness and actively seeks input from others on impact and effectiveness
•Applies judgment and common sense - able to use insight and good judgement to inform actions taken and ensure solutions are pragmatic
Why join our team?
At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.
We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees' lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many other benefits.
Reinvent your career as you help our business meet the challenges of the future.
Travel Requirement
No travel is expected with this role.
Relocation Assistance
This role is eligible for relocation within country.
Remote Type
This position is a hybrid of office/remote working.
Skills
Agility core practices, Analytical Thinking, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations (Inactive), Extract, transform and load, Global Perspective, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Organizational Knowledge, Performance and planning, Project and programme management, Stakeholder Engagement, Stakeholder Management {+ 2 more}.
