Overview
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges.
Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.
Come make an impact every day at Zebra.
What We're Looking For
Business Process Analysts are responsible for the integrity of Zebra's internal business processes in the assigned business unit / area they are affiliated with. They ensure our business is run effectively, efficiently and in support of delivering against our commitments internally and externally to our customers, partners and regulatory bodies.
Essential Duties and Responsibilities
•Manages and oversees Lean Six Sigma (LSS) certification for new Belt candidates (White, Yellow, Green and Black)
•Plans and delivers Lean Six Sigma Training sessions
•Coach and mentor LSS candidates and their projects
•Plans, performs and implements process improvement initiatives
•Works proactively to identify and suggest opportunities to improve process effectiveness and efficiency in assigned area
•Conducts root cause analysis of process failures
•Captures current challenges, desired outcomes and recommendations
•Documents agreements and owns drafting and revision of new / updated business processes in assigned area
•Projects may span business units or require significant cross functional alignment or involvement; understands upstream, downstream and work tools impacts to process change
•Can recommend solutions to minimize impacts
•May train incumbent employees in new process flow / requirements
•Measures and reports on success of new / revised processes in the BU. Reporting may include presentations to mid to senior level audiences
•Provides consultation on the use of re-engineering techniques to improve process performance and product / service quality
•Performs cost and benefit analyses
•May coach / mentor or oversee the work of less senior Business Process Analysts, acting as a resource and escalation point
Job Requirements
•Education: Bachelor's degree required; Master's degree preferred
•Work Experience: 8+ years
•Must have Lean Six Sigma Black Belt Certification
Key Skills and Competencies
•Strong facilitation skills, including conflict management
•Demonstrated expert knowledge with functional processes in assigned BU. Preferred – some experience as an incumbent worker
•Demonstrated expert knowledge / experience using basic change management principals and approaches - formal training preferred
Benefits
We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.
