Salesforce

Lead, Specialist Solution Engineer Marketing Cloud

In short

This role is a Lead Specialist Solution Engineer for Salesforce Marketing Cloud, supporting the UK and Ireland Public Sector and Education sales team. Salesforce is a major AI CRM company, and this position sits within its Public Sector Specialists Solutions Engineering team. The job centers on delivering presentations and solution demonstrations of Marketing Cloud (Engagement or Next) to audiences ranging from marketing/IT teams to CMOs and public sector officers. It requires at least 2 years in a similar solution consulting/pre-sales role, hands-on Marketing Cloud experience, and strong presentation skills, with public sector/education background and Salesforce Data Cloud experience as a plus.

About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work is changing, and Salesforce is looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Agentforce is the future of AI, and you are the future of Salesforce.
The Experience
The Salesforce Public Sector Specialists Solutions Engineering team is a team of technology, industry and business process experts who are the partner for all public organizations and education institutions. They support their transformation and help them modernize their processes in order to deliver on their missions to citizens and businesses.
This position is dedicated to supporting the UK and Ireland Public Sector and Education Marketing Cloud Sales team.
Salesforce Marketing Cloud is a leader in AI driven digital marketing automation across email, mobile, social and web. Presenting to audiences ranging from operational marketing and IT teams to C-Level executives and public servants, the ideal candidate must be motivated and capable of delivering memorable presentations and demonstrations while knowledgeably supporting the discussion of marketing solutions to all levels of detail.
You're Our Person If...
•A proven track record of success – ideally a minimum 2 years of experience in a similar role (Solution Consultant, Consultant, Project Lead, ideally in the marketing technology area)
•AI fluency: experience using Codex, Claude Code or any other AI tool to code / configure / craft assets is a strong plus
•Hands on experience with Salesforce Marketing Cloud Engagement or Marketing Cloud Next (Certification is a plus)
•Be able to work with an extended team to plan and implement upon a targeted engagement campaign
•Having the curiosity and tenacity to undertake deep, relevant client discovery and to ensure that the resulting presentation and solution demonstration solves for the identified business challenges
•Excellent presentation and interpersonal skills, comfortable presenting to teams, occasionally larger groups, CMOs and senior officers
•A passion for storytelling to bring customer engagements to life using impactful presentation and solution demonstration content
•Having a results driven mentality to maximize the impact of all Marketing Cloud solution messaging in a language that resonates with the customer
•Agility to thrive with change, and variety, often working across multiple concurrent customer engagements
•Be an autonomous self-starter that is able to handle and prioritize tasks effectively
•Be up to date of the latest trends in customer marketing, martech, customer experience and customer engagement
•Have an appetite to innovate Salesforce solutions to drive improvements in both customer and colleague experience
•Have a passion for continual personal development
Even Better If...
•Public Sector experience (central government, healthcare, transportation, etc.) or Education experience
•Hands on experience on Salesforce Data Cloud (Data360)
•Relevant digital marketing qualifications or equivalent work experience with demonstrated proficiency
•Experience with product management or implementation
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form. Salesforce is a recognised Disability Confident member under the UK Government Disability Confident employer scheme, offering an interview to disabled applicants who meet the essential criteria for the role.

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