About the Team
The Digital Experience Endpoint Management team sits within the Digital Solutions group and provides architecture and engineering services for S&P Global's global workforce across desktops, laptops, mobile devices, and productivity applications. The team values technical excellence and collaborative problem-solving, with deep expertise in the Microsoft ecosystem and enterprise Windows management. Its mission is to raise workforce productivity through modern, secure, and automated device management.
About the Role
You will be a senior hands-on engineer and subject matter expert for MAC endpoint management, owning the design and delivery of JAMF-based solutions across the enterprise. You will act as the engineering escalation point for the outsource partner, drive key endpoint modernization initiatives, and help shape the future of workplace technology at S&P Global.
Primary Responsibilities
•Administer MAC OS Devices, JAMF Management, device management, and Policy and Profile management across MAC Management toolset.
•Design and implement JAMF-based solutions for MAC workstations and mobile devices, ensuring performance, security compliance, and automated deployment.
•Provide engineering expertise for complex MAC management requests and other endpoint management projects.
•Re-package and deploy applications for Windows, macOS, and Linux using tools such as PSADT, AdminStudio, and PowerShell.
•Design, deploy, and maintain JAMF Protect profiles and configurations.
Secondary Responsibilities
•Support macOS device management and cross-platform MDM solutions.
•Collaborate with outsource partners on endpoint management initiatives and infrastructure projects.
•Contribute to hardware standards, procurement processes, and enterprise workplace productivity technologies.
Broader Impact
•Provide engineering support to the outsource partner — reactively for complex issues and proactively for projects.
•Ensure product engineering and lifecycle management processes are consistently followed.
•Maintain and enforce enterprise standards, goals, and compliance requirements.
•Act as SME on infrastructure projects and drive implementation of key enterprise initiatives.
•Partner with business IT teams and stakeholders to identify problems and opportunities addressable through technology.
•Influence future technology decisions and provide input on IT strategy, operations, and innovation.
Basic Required Qualifications
•Bachelor's degree in Computer Science, Information Technology, or related field (preferred).
•9+ years of experience in end-user computing with a focus on Windows environments.
•Hands-on experience administering Microsoft Intune and managing Windows devices at enterprise scale.
•Experience designing and deploying App Control for Business policies.
•Proficiency with Group Policy, Configuration Manager (SCCM), and automated Windows deployment.
•Deep experience with Windows hardware platforms including Dell, Lenovo, and Microsoft Surface.
•Knowledge of Microsoft Endpoint Manager, Entra ID (Azure AD), and Microsoft 365 device management.
•Familiarity with iOS and Android mobile device management through Intune.
•Strong PowerShell scripting and Windows automation skills.
•Strong troubleshooting and problem-solving abilities for Windows-specific issues.
•Excellent communication skills for working with end users and cross-functional teams.
•Ability to manage multiple projects and priorities in a fast-paced environment.
Additional Preferred Qualifications
•Experience with Windows Autopilot and modern device provisioning workflows.
•Knowledge of Azure services such as Entra Connect, Conditional Access, and Identity Protection.
•Familiarity with virtualization technologies such as Hyper-V, VMware, or Azure Virtual Desktop.
•Experience with Windows security frameworks such as Microsoft Defender for Endpoint and compliance management tools.
•Prior experience as an SME on Microsoft infrastructure projects.
•Track record of driving enterprise Windows modernization and workplace productivity improvements.
•Experience with Microsoft vendor relationships and enterprise licensing programs.
•Demonstrated ability to influence technology decisions and provide strategic input on Windows-focused IT operations.
Additional Details
•Grade: 11 (9 to 14 years' experience)
•Job Location: Noida/Gurugram/Bengaluru/Hyderabad
•Shift Time: 05:30 pm to 2:30 am IST (night shift)
•Working Model: Hybrid, twice a week
Benefits
•Health & Wellness: Health care coverage designed for the mind and body.
•Flexible Downtime: Generous time off.
•Continuous Learning: Access to resources to grow career and learn new skills.
•Invest in Your Future: Competitive pay, retirement planning, continuing education program with company-matched student loan contribution, and financial wellness programs.
•Family Friendly Perks: Benefits for partners and children.
•Beyond the Basics: Retail discounts and referral incentive awards.
