PayDo

Key account manager in fintech

In short

Key Account Manager role at PayDo, an FCA/FINTRAC/MFSA-regulated Electronic Money Institution operating in 140+ countries. The job covers full client onboarding, strategic account management for up to 100 enterprise B2B clients, upsell/cross-sell, negotiating complex deals, and cross-team collaboration. It requires at least 2 years of B2B key account, legal consulting (fintech), or payment management experience in fintech/iGaming/crypto/forex/e-commerce, advanced English and fluent Russian. The role is fully remote and full-time.

About PayDo
PayDo, a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada, and MFSA in Malta, operates in 140+ countries and over 25 industries. Offering multicurrency IBANs, merchant solutions, mass payment options, acquiring, open banking, PayDo provides premium and convenient payment services. With all features available through one platform and contract, PayDo is a preferred solution for modern online businesses.
Responsibilities
•Provide and support the client with the full onboarding cycle to ensure a smooth and successful start to our collaboration (client portfolio – up to 100 clients (active/passive))
•Develop and implement strategic account plans to achieve revenue targets and strengthen relationships with key enterprise clients
•Proactively identify and pursue upsell and cross-sell opportunities within existing accounts
•Conduct regular business reviews with clients to understand their evolving needs and ensure PayDo's solutions align with their objectives
•Negotiate and close complex B2B deals with senior decision-makers at enterprise clients
•Foster and maintain strong client relationships built on trust, transparency, and mutual respect
•Monitor key performance indicators (KPIs) and metrics to track account growth, satisfaction levels, and potential risks
•Collaborate with cross-functional teams, including sales, marketing, and customer success, to ensure a seamless client experience
•Keep the AM reporting up to date
Requirements
•Minimum of 2 years of experience as a Key Account Management (B2B)/ Legal Consulting (Fintech) or Payment Management (iGaming, Crypto, Forex, and E-commerce industries) with the same scope of responsibilities
•Previous experience working for a FinTech company, supporting B2B customers
•Experience in onboarding clients for the "direct acquiring" product
•Proactive approach
•Good communication and self-management skills, result-oriented
•Advanced level of English proficiency, Fluency in Russian
Will be a plus
•Compliance certifications
•Legal background
Conditions
•Annual Learning & Development Budget – invest in your growth with dedicated funds for courses, training, and certifications
•Regular Performance Reviews Based on KPIs – for your professional growth
•Transparent career growth – with opportunities to achieve Lead roles within 1 year, Head roles in 2 years, and even C-level within 4 years, based on exceptional performance
•Innovation Financial Rewards – share your ideas through our PayDo Ideas Hub and earn extra bonuses
•Become part of a global team redefining FinTech

Stop applying.
Get referred.

$10 in free credits

In just 60 seconds, fully on autopilot — Eraldt's AI agents read your CV, map the roles you fit, find live vacancies and the people who can refer you, write personal emails, and get you referred.

This isn't an application: your CV doesn't go to the company, and we don't promise a referral for this exact role.

Discover who else lands interviews on autopilot